rims
join:2000-10-22
Phoenix, AZ | reply to scottlindner
Re: frequent disconnects (GMT-07:00)03:14:24 Sat Jul 25 2009 pppd[12009]: No response to 4 echo-requests
(GMT-07:00)03:14:24 Sat Jul 25 2009 pppd[12009]: Serial link appears to be disconnected.
(GMT-07:00)03:14:24 Sat Jul 25 2009 pppd[12009]: MRU: 1500
(GMT-07:00)03:14:30 Sat Jul 25 2009 pppd[12009]: Connection terminated.
(GMT-07:00)03:14:30 Sat Jul 25 2009 pppd[12009]: Connect time 3.1 minutes.
(GMT-07:00)03:14:30 Sat Jul 25 2009 pppd[12009]: Sent 39226 bytes, received 27639 bytes.
(GMT-07:00)03:14:30 Sat Jul 25 2009 pppd[12009]: Doing disconnect
(GMT-07:00)03:14:30 Sat Jul 25 2009 pppd[12009]: Exit.
(GMT-07:00)03:14:34 Sat Jul 25 2009 pppd[12403]: Plugin pppoe loaded.
(GMT-07:00)03:14:34 Sat Jul 25 2009 pppd[12403]: PPPoE Plugin Initialized
It looks like the your modem sent out some keep alives, got no response, so it initiated a new PPP session. There is nothing to indicate you recieved a termination packet from the ISP. This suggests that something other than PPP terminated the PPP session, since the purpose of PPP is to create, manage and tear down sessions. Usually some layer 1 event happens, so the LCP disappears and the PPP is unable to terminate gracefully. That is the purpose of the keep alives. Same thing with the tomato: "LCP appears to be disconnected": it sent out some packets and got no response from the ISP, so as far as it knows, layer 2 is gone.
I dont think you can assume that no equipment changed. Did they tell you you are on the same pair/same port, and just the ISP account was rebuilt? I would find out exactly what changed, so you can eventually work thru and swap out the changed parts (and by parts I mean physical and account configurations) |
| I know nothing physically changed from the demarcation point to anywhere within my home. I only have one pair on a Cat5 connected to Line 1 in the demarc so pairs could not have changed.
They could have changed something else within the telco but every call I have made indicated only my PPP credentials changed to the new account.
I understand what you are saying about the keep alive, but why would it not respond to a keep alive? I had run in the same physical configuration for a year non stop without an IP change or disconnection. Starting the day I switched to the new DSL account I started getting these disconnects. I can't imagine responding to a keep alive would be specific to an account, could it?
Since posting this I had another disconnection. I plan to call QWest tech support again and see if I can get someone other than Tier 1.
Scott |
