Killing unlimited mobile broadband. Maybe Sprint if you woke up, and started offering it again, you would get a LOT of new customers, myself being one of them. -- Capturing the images of Colorado »jdebordphoto.com
I don't know if capping mobile broadband was their biggest mistake, but it is certainly a noticeable mistake. Even if they just had to put a cap on it, it should have been higher than AT&T and VZW's. Like maybe 15GB instead of 5GB.