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rit56

join:2000-12-01
New York, NY
Reviews:
·RoadRunner Cable

Where are the loses?

In NYC their dsl is terrible as is the customer service. My friend has it and he still has the same modem they gave him 10 years ago. They won't swap it out. He has TWC tv and I don't understand why he doesn't get road runner. I can't understand why they don't start running FIOS downtown. Someone here once pointed out to me they have a FIOS pipe running down 2nd Avenue. So what's the problem Verizon?

travelguy

join:1999-09-03
Santa Fe, NM

What's the modem got to do with anything? A new modem won't provide any faster speeds and as long as the older one is working, why should it be replaced? If he really wants a new modem, they cost, what, $50?



TomS_
Git-r-done
Premium,MVM
join:2002-07-19
Ireland
kudos:1

Modem could be dodgy, causing unreliable service. If its 10 years old, itll be getting close to its use by date anyway.

But I agree, if he wants a new one, go and buy one, they are dirt cheap these days.


patcat88

join:2002-04-05
Jamaica, NY
kudos:1

said by TomS_:

Modem could be dodgy, causing unreliable service. If its 10 years old, itll be getting close to its use by date anyway.
Electronics only have a used by date when you believe the corporate agenda (plus you make e-waste). My Speedstream 5260 has been working fine for 9 years, soon it will turn 10. Unless your speedtests are a problem, there is no reason to change the modem.


Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:21
Reviews:
·Frontier Communi..
·Verizon Online DSL

The only reason that the person would want to replace their 10 year old modem would be if they want to move onto the ATM network. Anyone who has had DSL for 10 years and is still using their original Wirespeed modem, they're probably still on Frame Relay running at 768kbps.
--
It's all fun and games in a Team Fortress 2 battle until your sentry gun is sapped by the Spycrab!



TomS_
Git-r-done
Premium,MVM
join:2002-07-19
Ireland
kudos:1

reply to patcat88

said by patcat88:

Electronics only have a used by date when you believe the corporate agenda (plus you make e-waste). My Speedstream 5260 has been working fine for 9 years, soon it will turn 10. Unless your speedtests are a problem, there is no reason to change the modem.
Its nothing to do with a "corporate agenda", or buzz words like "e-waste" (besides, there are plenty of places that will respectfully recycle waste electronics).

Its a fact that devices as old as these usually are no longer supported by their manufacturer, and this usually means that they stopped releasing firmware updates for them long ago, which means there are likely to be inefficiencies which are resolved with newer hardware/software, bugs which are fixed by newer hardware/software, and vulnerabilities which are fixed by newer software just waiting to be exploited.

"If it aint broke dont fix it", I dont disagree with this statement, but I dont follow it religiously.


AMDUSER
Premium
join:2003-05-28
Earth
kudos:1

1 edit

reply to rit56
If they want to stop the DSL customers from leaving, how about increasing the dsl service speeds.. from 7.1/768 to 15 Meg / 1 Meg using adsl2, which is installed in quite a few of their central offices.

Speed sells...


InvalidError

join:2008-02-03
kudos:5

reply to TomS_

said by TomS_ See ProfileIts a fact that devices as old as these usually are no longer supported by their manufacturer, and this usually means that they stopped releasing firmware updates for them long ago, which means there are likely to be inefficiencies which are resolved with newer hardware/software, bugs which are fixed by newer hardware/software, and vulnerabilities which are fixed by newer software just waiting to be exploited. [/BQUOTE :

As long as the modem is not misbehaving, there is no reason to update the firmware, the risk of bricking the device typically outweighs the gains. In some cases, such as Thomson's SpeedTouch DSL modems, the most obvious "benefit" of newer firmwares is more tweaking/diagnostic features getting locked down, not particularly desirable.

As for the vulnerabilities, only two parties have access to your modem's firmware when it is in bridged mode: your carrier and your LAN. If either of those launches an exploit against your modem, you have a more serious issue on your hands than the unlikely modem exploit itself.

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