said by bbjordan 
:The "Tech", who informed me of her, dubious, credentials at one point, had me run the FTP test again with my router out of the loop. The result was 355 Kb to which she multiplied 8 to get the bit count. It came out to 2840 which she said was acceptable for a 3MB service. I was appalled and she all but called me dumb-ass for questioning her. She would not stay on the line while I re-ran the test through the router (it was the same speed).
Besides getting this off my chest in this little rant, I am shaken by this reps assertion that the line I pay for is a 3 Megabit line and not a 3 Megabyte line as I think it is. Am I wrong here? My speeds when they are right are so reflected in DSLR's tests and when the slow down (an obvious observation) the tests confirm that as well.
Uhh...there isn't one ISP who measures their connection speeds in bytes. The explanation for this is quite simple...they can advertise a higher number if they measure in bits). When you're paying for 3Mbps, you're paying for 3 megabits per second (3000 kbps), not 3 megabytes per second. A 3 megabyte per second connection speed would equate to 24 Mbps.
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