nona
@cox.net
| no incoming calls "phone number not in use" message
Incoming calls to my TB number get a "service disconnected, phone number not in service" message since Friday July 31 morning. Callers are unable to reach me and the incoming calls don't show up at all online in my TB account, either. I've been trying to reach TB support at 1-877-415-5635 but get a message "person at extension 7015" not available. I only got a message from NeilL today morning that this issue is being escalated to the engineering dept. Issue not resolved yet. Looks like I need to look for a different VoIP provider - any recommendations? |
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PX Eliezer
Premium
join:2008-08-09
New Jersey
 ·Callcentric
·Optimum Voice
·callwithus
·voip.ms
| said by nona :
Looks like I need to look for a different VoIP provider - any recommendations?
Did you submit a ticket? You didn't specifically say.
Anyway, in answer to your direct question:
* If you want a provider where everything is done for you (like TeleBlend), consider PhonePower.
* If you want to graduate to having your own ATA and being in charge of your own destiny (while dealing with an excellent provider), consider CallCentric.
Some people prefer the comfort of a nice chauffeured limousine, while others prefer to drive their own sportscar. |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH
·callwithus
·Axvoice
|  reply to nona
Sounds like TB neglected to pay the clec for your DID or it is being ported.
As for escalation at TB, it's the same as the check is in the mail.
And congrads, you may have been their last subscriber...
Better luck with your next provider. |
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garrettm
join:2002-05-23
Beaverton, OR
| Nope there are two of us left. I am early Sunrocket to Teleblend and yes I am having similar incoming issues. It has been intermittant and lately quite often. I was just looking at finding where on Teleblend I find the trouble ticket entry and thought I would look here first. |
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zbestwun2001
join:2005-12-08
Van Nuys, CA | reply to nona
Lately they have been dropping my calls while my internet and tech readings stay constant and good. |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH | At least 3 and dropping fast???? |
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rizzo2dial
Premium
join:2004-08-05 | New company name: TeleblEND  |
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TBSupport1
join:2007-09-11
Leesburg, VA | reply to nona
If you have a Ticket number, I can go ahead and take a look at what's happening.
For dropped calls, let me know the number and the time you are making those calls so I can take a look at our outbound carriers s well. |
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