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Little

@cpe.powergate.ca

Frequent disconnection

Losing internet every 60 seconds since Friday.

My service has been going down every minute or so since Friday night and it's really wearing on my patience.

I called tech support and i was given a ton of very generic trouble shooting steps like reset modem, direct connection etc etc.

I've never had a service outage that has lasted nearly 3 days before. I was told i would have to wait till Tuesday to even speak to someone that can assist me further.


travisc

join:2001-11-09
Uxbridge, ON

If you can PM me your name, address and phone number, I'll get someone to contact you that can troubleshoot better.


baked_ziti

join:2004-09-15
Uxbridge, ON

2 edits

Thanks for the prompt reply

PM sent

Forgot to mention also

Download: 1013 (Kbps)
Upload: 584 (Kbps)
In kilobytes per second: 123.7 down 71.4 up
Tested by server: 301 java
User: 1077060 @ dslreports.com
User's DNS: powergate.ca

My speeds are horrid.

Powergate residential
RCA 425 modem



travisc

join:2001-11-09
Uxbridge, ON

It looks like the problem is resolved - let me know if you are having continuing problems.


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