| What about wasting our time? My biggest issue with it is that it's a waste of time. I just figured out how to skip this a couple of weeks ago. Every time I leave someone a voicemail, it takes 30 seconds to listen to the greeting and the instructions - I timed it last night. Most people are a-holes these days when it comes to using their cell phones. They're trying to multitask and save themselves time while wasting everyone else's time or worse yet, talking on one while driving and causing wrecks. I decided I'm not going to be one of those a-holes, and so those 30 seconds waiting to leave a voicemail are a big annoyance to me and I was really glad to find out I could skip it.
As far as revenue, I don't think most people understand the business decisions behind the voicemail systems. Cell phone plans are set up to severely punish customers who don't buy extras of minutes or messages or whatever. 50¢ per minute for going over? Really? 20¢ for receiving 160 bytes of data??? The idea is to heard the sheep towards a more expensive plan. the carriers would rather have an extra $20 a month for 2 years than have two months with $40 overages over that same 2 year period. You do the math.
According to my rough calculations, if just 1% of VZW customers moved to a higher plan because of extra minutes used leaving AND LISTENING TO voicemail, and the next plan up costs an extra $20, that's $18 million a month or $216 M a year.
Another thing, VZW doesn't consider voicemail to be "in-network". If the VZW voicemail system isn't on VZW's network, then whose network is it on? |
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 morboComplete Your Transaction
join:2002-01-22
00000 | said by cyclone_z:My biggest issue with it is that it's a waste of time. agreed. |
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 ·Frontier FiOS
| said by morbo:said by cyclone_z:My biggest issue with it is that it's a waste of time. agreed. +1 |
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