said by Dampier:We oppose all usage caps in general, but people have probably noticed I don't spend too much time on Comcast, because at least they are not using theirs as a profit making Money Party. Their attitude seems to be, if you exceed it, and you are in the top few percent of customers who WAY exceed it, we'll be in touch with you.
Informally, CSRs have told customers who want to exceed it to buy another account. Considering the abusive practices others are engaged in, Comcast is not high on the priority list for these reasons.
Phillip, caps don't actually prevent congestion during peak hours. Caps are meaningless when it comes to preventing usage, and that's why Comcast's cap has been a "soft" one. They know it does nothing for them, and they're still forced to split their nodes according to peak usage statistics.