US Telco Support > Verizon > Verizon Fiber Optics > [northwest] Trying to figure out if something is wrong with my F

reply to janiner

Re: [northwest] Trying to figure out if something is wrong with

I'm in Portland, Oregon and using the Portland server, which is hosted by Opus Interactive.

I just tried the Unwired server in San Francisco and got 26/16. That seems like what it should be, though I have no idea if it's accurate. But what concerns me is that I "should" have seen an increase in the numbers from the Opus server when Verizon turned up my speed, even if it's wrong, and I didn't see *any* increase at all.

Not seeing any fluff at the moment, but I'd be happy to just be getting the speeds I paid for!

As far as I can tell there is no FiOS Optimizer for a Mac. The Verizon tech ran it on the PC. It didn't seem to make any difference. He tried to run some other tool too but it wouldn't run on IE8.

I've never gotten an accurate test number from the Opus speedtest.net server. [edit: I don't think it can handle FiOS speeds, frankly]

I have 20/20 and can get that on a pretty regular basis from the Smug Mug SF Bay Area sever.

reply to janiner

So it looks like things may actually be ok... I just shouldn't trust speedtest.net! The SF servers seem to be showing me at the speeds I should be at, though no fluff.

Thanks for the link, Fireguyy; I've installed it and it doesn't seem to have made much difference but that's still good to know about just in case I need it later. They may yet get 50/20 around here (I only live between two Intel plants, in a new development, you'd *think* we'd have everything, but no).

And no, I have no idea if the guy verified anything; if he did, he didn't mention it. Heck, for all I know I was getting these speeds all along; I don't have any way to know at this point.

Thanks to you both for the info! I feel better now, though I'm still frustrated with Verizon. If I had been having a real problem, that guy would have been completely incapable of diagnosing it.