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SilverSurfer1

join:2007-08-19

reply to badtrip

Re: Well if you offer something for free...

said by badtrip:

...don't be surprised if folks take you up on your offer.

There's pros and cons for everything. If the cons of offering free Wifi outweigh the pros, then you don't offer it. I didn't need to go to Haas to figure that one out.
Exactly right. As much as the freeloaders bug the living shit out of me at these places because they are:
(1) Loud/Obnoxious
(2) Looking for an audience
(3) Taking up space that could be used by other customers

the fact remains that management made the decision to offer a free product without bothering to specify the auspices under which the product would be "free." And they also don't want to piss off any of the freeloaders by telling them to hit the road lest bad PR come back to bite the store in the ass later on.

They're reaping exactly what they've sown and I don't feel sorry. If you're going to roll out some promo item to bring in bodies then make sure you have some kind of policy as to its usage. Don't offer the item free and then complain when people use it.


Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
kudos:1

said by SilverSurfer1:

They're reaping exactly what they've sown and I don't feel sorry. If you're going to roll out some promo item to bring in bodies then make sure you have some kind of policy as to its usage. Don't offer the item free and then complain when people use it.
Yes, it is absolutely the store owner's fault some people are complete assholes.

SilverSurfer1

join:2007-08-19

said by Camelot One:

Yes, it is absolutely the store owner's fault some people are complete assholes.
People ARE assholes. It is up to the store to put a stop to it. The problem is these stores cannot or will not.

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