| The PLAN Att has planned as far back as 2007 to break the union...It began with changes, like the new security policy op78, tighter than fort knox, but gee only 5 yrs after 911 we care about security.New jobs, fragmenting other titles to gut the "skills" out. New managers faster than a supermart and the rules become more and more obsessive, to the point of information overload. Policies to be reviewed and changes enacted every month. The managers were baited by performance based bonuses to the point of kiting numbers thru manipulation of the time matrix. Then they fired the ones who didn't lie because their numbers weren't good...corruption starts from the top, lies are the tools of the greedy who manipulate for profit and gain. The normal became insane....everyday you went to work you wonder what next?
This Goal/ bonus policy changed the way even Uverse was deployed. If a goal was set for x amount of living units per month, planners would pass lower a LOWER DA for a denser Distribution area. So if your nice cul de sac has $1 million dollar homes but nowhere near the density of a lower income condo complex or burb. so you lose....reverse cherry picking. The numbers matrix is the new god in the corporate world. Everything is generated from the repair to the build, based on not real world time needs, but what can be done for the cheapest or biggest bang for the buck and get a bonus while were at it. The Tech is given time to pick up your job, go to the job, diagnose the problem and fix it....it's the customers time they took the day off to meet the tech they deserve the time they pay for thru monthly fees like your LMC. But the dispatching is all Matrix and it doesn't care about your job or what you took time off for. Can be reached number is a was the company can PUSH your repair out because you a now "not out of service" you got a cell right? 3 days or more....Do the techs really call before they come?
I could go on.... but the real MONSTER, is the company.Grateful we have jobs and like our jobs that many of us put years into. So we tried to follow these rules but it became the insane asylum, sometimes we must step back and see we are pawns being manipulated. The company boasted were the largest US union employer...were doomed. We like GM not we provide a service not a one time sale...Wireless is the way of the future not ...I'll watch TV on a BIG screen and not on my Iphpony. We get nickle and dimed to death as wireless customers yet we wait in line for the next TOY .....sad ....anyway looks like the plan worked and maybe att wasn't the only company with a plan to biring the middleclass to it's knees. |
