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moonpuppy

join:2000-08-21
Glen Burnie, MD
reply to MyDogHsFleas

Re: What should the percentage be, if not 95%?

said by MyDogHsFleas:

You really don't know. I suspect the average case goes like this:

Business: Here's our billing and payment records. Here's what the customer agreed to (signed and dated). They owe us $XXX according to our records.

Consumer: They are wrong. (No data to back it up.)

How hard is that to decide?
And I suspect this is the conversation between a corporation and the arbitration service they hire.

Corporation: "We are going to hire you as our arbitration service with a guaranteed amount of business."

Arbitration service: "Great!"

Corporation: "Just one thing, for us to keep you as a service, you need to decide at least 95% of the cases in our favor."

Arbitration service: "No problem."

Arbitration is nothing more than paid judges and when one side pays for it, their neutrality has to be questionable.