Airwolf7
Premium
join:2004-12-12
Franklin, KY
 ·AT&T Southeast
4 edits | Has AT&T lowered the DS throughput speed for Xtreme 6.0?
Or is there just something wrong that needs to be looked into?
Before
.PNG "39080 bytes")
After
Before
.PNG/thumb.jpg "Click for full size")
After
Good DSL Statistics
My IP address used to start with a 68, 72, 74 and maybe some others but never a 98 and my gateway address used to be 68.208.248.2 and now my IP address is 98.80.XXX.XXX and my gateway address is 98.80.XXX.XXX.
The exact second I restarted my modem and got the new IP and gateway address is when my downstream speed dropped about 590kbps to 720kbps depending on if I'm running PPPoA or PPPoE.
This problem doesn't affect just me as it also affects other FastAccess DSL Xtreme 6.0 customers in my town.
It doesn't yet affect all FastAccess DSL Xtreme 6.0 customers in my town.
It effects people with IP and gateway addresses other then the the one I have.
This is not an end user problem. It is an AT&T problem.
I don't believe this problem is caused by overloaded equipment. It's my belief that the speeds are being throttled. Maybe someone set the limit to low.
Note: Things run very smooth now. Jitter is very low. Pings are better and I went from 10ms to my gateway to 6ms to my gateway.
I'm not complaining about how it runs. It runs great. Things run much better than they did before the change.
I and the people that asked me to get to the bottom of things are complaining about the 11% speed hit on the downstream side. We ain't paying 11% less. |
|
w4ncr
join:2000-10-27 | It does not surprise that speeds are being lowered but you will not see them lowering the southeast pricing to the prices they charge in TEXAS, THIS IS A SCREWING EVERYBODY COMPANY. |
|
FAQFixer
Premium
join:2004-06-28
Powder Springs, GA | reply to Airwolf7
»AT&T Southeast Forum FAQ »I'm not getting the advertised DSL speeds. What's wrong? What can I do?
Just kidding  |
|
et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
1 edit | reply to Airwolf7
I Will check tonight to see if my IP address has changed and report back. Edit... It looks like my IP address still begins with 66 (I think it was 68.* before) and my gateway address seems to be very different from it was before, I need to find my old record saved some where to compare.
I, for one, definitely noticed the download speed has dropped (from 6.4-6.5 mbps to 5.5 - 5.7mbs, I do speed tests from time to time and the pattern is very clear). The latency has improved from 20ms to 10ms (as reported by speedtest.net - the server is within 20miles from my home)
I am in Mableton/Smyrna GA.
To AT&T's credit, the service has been steady (two real problems over the past 2 years) so I have not considered complaining or switching yet (no good alternative for us).
I don't know if it has to do with the fact that U-verse is now available in neighborhood recently.
|
|
ackman
join:2000-10-04
Acworth, GA
| reply to Airwolf7
I have Extreme 6.0 in Acworth, GA (just north of Atlanta). Today I am seeing speeds that benchmark at around 500k. Prior to when AT&T started rolling out Uverse, I was consistently testing at 6.2 down. Uverse started rolling out in Atlanta, and my speeds went down to around 5.0. Now today, it's completely in the toilet. The AT&T speed site shows me getting 550k down, while another independent test site shows 1.1mb down. I can't call support, because India will be freaking useless in resolving this. This really sucks. |
|
time_trapper
join:2008-04-12
Albany, GA
| reply to Airwolf7
I'm seeing the same issue just outside of Albany, GA. Speeds should be Extreme 6.0, but I'm getting around 550k to 350k.
Anyone have any suggestions on how to get this issue resolved? Like if we call tech support, what do we say?
- Adam |
|
ackman
join:2000-10-04
Acworth, GA
1 edit | I'm actually going to phone right now. Hopefully enough reports come in, where the Indian support will escalate it to the USA techs.
I'm getting very fast pings from the ATT gateway, but still testing at 500-800k download speeds. On hold now with overseas (India) support, they don't see any network trouble reports. Now there's a shock... |
|
time_trapper
join:2008-04-12
Albany, GA | Yeah, my speeds are sitting at 482.5 Kbps download / 430.2 Kbps upload according to Bellsouth's fastaccess speed test site. I'm pulling one of those new IP addresses with 98. at the start, though. Haven't ever seen that before today. |
|
Pistol Pete
Have Gun-Will Travel
join:2001-03-31
Not on map
| reply to ackman
I am experencing the same thing, speeds have dropped from 6.4-6.5 to 5.5-5.7. I have a static IP that I have had for some time. I have gone from 7ms to 10-11ms to first hop. I just recently qualified for U-verse as well.
--
"I can resist everything-except temptation" |
|
ackman
join:2000-10-04
Acworth, GA
| They installed the equipment for Uverse in my s/d back in Feburary/March of this year. An ATT guy came to the door back then to tell us it was being installed in our neighborhood and should be available in March. As of today, it's still not available, yet the line speed has become really crappy ever since then. |
|
Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| reply to Airwolf7
I should have been more clear in describing the problem.
I and the other people in my town that share the same problem have had our downstream throughput speed decrease from 6500kbps to 5780kbps.
The people that are having problems with the massive speed decrease need to look at the FAQ below.
»AT&T Southeast Forum FAQ »I'm not getting the advertised DSL speeds. What's wrong? What can I do? |
|
rainallday
join:2001-04-15
Columbia, SC
| reply to Airwolf7
Hey yall this happened to me last year but noone wanted to hear about it....I went from 6.2 to 5.5...Im stuck on interleave so my pings blow chunks anyway and there was no change in latency...I tried and still do try millions of tweaks, to no avail..........:(...........I'm amazed that almost a year later, everyone else is starting to see the same problem.....
--
Click everyday to feed a Rescue Animal |
|
SkylinGTR26
@bellsouth.net
| reply to Airwolf7
Yeah i got the same exact thing!!!
i was wondering why my youtube vids were downloading so slow... and so i speedtest.net it and i get freakin 2.3mbps or somethin... what is up with that, and they've just recently started upgrading my s/d to uverse as well... this sucks, and the thing is i'm pretty sure i used to pay like $42 for 6mbps, but now its $48?? hwhatt!!! are they not doin the bundling thing anymore??? whats the dealio.. i like in woodstock GA |
|
NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·AT&T Southeast
 ·Vonage
 ·Cingular Wireless
·AT&T CallVantage
| said by SkylinGTR26 :
... this sucks, and the thing is i'm pretty sure i used to pay like $42 for 6mbps, but now its $48?? hwhatt!!! are they not doin the bundling thing anymore??? whats the dealio.. i like in woodstock GA
I don't know when you noticed the price increase (or when it happened), but I lost my $5.00 per month discount for also being an AT&T Mobility (Cingular) customer when the name of my DSL service changed from "BellSouth StandAlone FastAccess" to "AT&T DSL Direct". I suspect that legacy BellSouth discounts and bundle prices are being phased out (if there are actually any still in effect).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
|
ackman
join:2000-10-04
Acworth, GA
| reply to Airwolf7
My speeds went back up late this afternoon to 5.5m, after bottoming out at 500k. That's still slower than the 6.2m I was consistently getting for about 5 years straight before UVerse started rolling out here this year. I think I'll be looking at Comcast sometime soon to see if they do any better in my neighborhood than AT&T is doing. Seems like every time AT&T gets involved with anything, it turns to crap. Like when they bought out IBM's Internet Service back in the 90's, I only started having problems after the acquisition. Then they bought my cable company, and the problems started. Now the AT&T umbrella rakes in Bellsouth, and my DSL has turned to crap. Thanks bunches, AT&T. |
|
Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| reply to Airwolf7
No problems with the Business DSL, except that it loses sync 450 times a week.
It has full speeds because it is on the 68.208.248.2 gateway that I was on at home. |
|
heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| reply to Airwolf7
I too have noticed a cut in speed. And too, this all happened around the same time as their were installing U-Verse....
The ATT store has on there sign that U-Verse is here, but I still do not qualify.
Anyways, my speeds have dropped from about 6.4 to around 5.1 - 5.5
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. |
|
normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs: | reply to Airwolf7
Interesting, I just checked and I seem to be consistently around 5.5 now. I had been at 6 to 6.5 in the past. We don't have uverse here. |
|
Carl
Premium
join:2004-07-21
Krotz Springs, LA
 ·Charter Pipeline
| reply to Airwolf7
Nope.
»www.speedtest.net/result/536911567.png
Sorry...I'm late to the party and that is an older test...I no longer have access to 6.0!
--
MySpace
Facebook: iCarl@att.net |
|
Boberator
@bellsouth.net | reply to Airwolf7
Looks like I'm still OK. |
|
.PNG "39080 bytes")
.PNG "Click for full size")
