atrayu
join:2006-11-08
Homestead, FL
 ·T-Mobile VoIP
| reply to Airwolf7
Re: Has AT&T lowered the DS throughput speed for Xtreme 6.0?
On the Fastaccess lite tier Uverse has been available here since Dec08 started having speed fluctuation end of Aug tonight has been the worst so far change to 98.64.x address frequently power cycle changes back to usual 74.X no change in speed get 700/110 directly connected to modem.
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KarmaPieces
Premium
join:2004-07-05
Gulfport, MS
1 edit | Holy moses at that ping level.... 
atrayu have you called AT&T about your issues that started at the end of Aug?
Is that SpeedTest site that accurate most of the time if you don't test with servers near your home? I always test using the Atlanta servers and get these to good to be true stats, but the different Louisiana server tests get weird results too. I just figure the results are always somewhere in the middle. |
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atrayu
join:2006-11-08
Homestead, FL
·T-Mobile VoIP
| that's the highest the pings been I've called them numerous times a tech came out once(2wks ago) stayed long enough to run the speakeasy test once came up 760/110 said its working and left within 5min issue returned been trying to get them back ever since get similar results with speakeasy/visualware test its going faster now about 30/20 last night was slowest so far new modem and 3 new routers same issue. |
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KarmaPieces
Premium
join:2004-07-05
Gulfport, MS
| Sometimes it takes a going through a few techs to get someone that will actually care enough to see what the problem is. I went through he** in the past couple years where techs treated my Mom and I so rudely and kept saying it was our computers causing the problem.
In March of this year after putting up with utter nonsense that we shouldn't have, I called back after almost a year of not bothering to even try to deal with them anymore and was so relieved when a guy that had never been here before came. He was so nice, patient and kind, he spent almost an hour outside checking things and found that the issue we had been having for almost 2 years had been an issue on their side the entire time. He was shocked when I told him about how other techs had treated us and the things that were said.
In hindsight I wish that I had pressed the issue more earlier with the rude techs that came out, but it's hard to report these people and have something actually come of it. I'm just glad to have the issues resolved now with the exception of issues during rainstorms sometimes.
I hope that you can get your issues resolved too. |
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atrayu
join:2006-11-08
Homestead, FL | I hope it gets fixed soon other than this issue service has been rock solid It works fine when directly connected to modem just tanks when connected to router since late Aug worked perfectly 3yrs same setup. |
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RJ44
join:2001-10-19
Nashville, TN
| said by atrayu  :I hope it gets fixed soon other than this issue service has been rock solid It works fine when directly connected to modem just tanks when connected to router since late Aug worked perfectly 3yrs same setup.
If it works fine when directly connected to your modem, I wouldn't be holding out any hope that it's going to get fixed by AT&T. That sounds to me like a pretty good indication that there's no issue with their service. |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
 ·AT&T Southeast
1 edit | reply to atrayu
said by atrayu :I hope it gets fixed soon other than this issue service has been rock solid It works fine when directly connected to modem just tanks when connected to router since late Aug worked perfectly 3yrs same setup. Are you are saying that things work perfectly fine and speeds are fast while the computer is directly connected to the modem but after putting the router back into the loop things start working crappy and speeds are slow again?
If this is the case then it is not AT&T's problem. It is your problem. AT&T does not fix problems that they are not responsible for.
If you start a new thread about your problem then maybe we can help you do some troubleshooting and get you fixed up.
said by atrayu :new modem and 3 new routers same issue. Three new routers but you are still having the same problems. I assume wireless routers and you are connected to them using a wireless connection.
Check things out with your computer connected to the wireless router using an Ethernet cable. Your computer could have a bad/misconfigured wireless card or there could be lots of noise on the radio frequency used by the wireless router.
.
EDIT: I see now that you already have a thread about your problem here.
»[Speed Problem] WRTU54G-TM WRT54G V5 Westell 6100 |
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atrayu
join:2006-11-08
Homestead, FL
·T-Mobile VoIP
| I thought about a configuration issue but it had been working flawlessly for a year and I hadn't made any configuration changes when issue started late Aug wired or wireless 4PCs same issue nothing I've tried and tier2 at linksys suggested has worked. |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| reply to Airwolf7
WoW!
I have not checked my speed in a while, only because it has been slow for a while and I just gave up really.
After re-reading this thread, I decided to check again....
My speed is about where it used to be.
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. |
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dbslayer
Premium
join:2009-08-18
Covington, LA
 ·Charter Pipeline
·AT&T Southeast
| reply to atrayu
atrayu:
Just a couple of comments that might be totally useless but here goes 
From a search at en.wikipedia.org I see "The WRT54G-TM (TM stands for T-Mobile)..." ... So this worked at one time on an AT&T network ? Just seems little odd ...
For the "WRT54G", I am wondering if possibly the issue is the age of the router? The original WRT54G was first released in December 2002.
Earlier this year, I had an issue with my WRT54G router and the only solution was to replace the router. It was working fine for years on AT&T/Bellsouth DSL Xtreme. And then it seemed all of a sudden for no reason (to me anyway), it just had all kinds of issues ... speed and disconnects. I also checked for the latest firmware and I already had it from an upgrade to the firmware many years ago, so no new firmware released in years.
I replaced this router with a newer version from Linksys (WRT610N) which is kinda expensive but there are many other models that are cheaper.
Have not had any issue since I replaced the very old WRT54G router.
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atrayu
join:2006-11-08
Homestead, FL
·T-Mobile VoIP
| Yes the WRTU54G-TM had been working flawlessly since JUL08 till late Aug of this year replaced it with a new WRTU54G-TM same issue. I still had my wrt54g V5 (2006) on a whim decided to give it a try updated to latest firmware(27JUL09) worked for maybe an hour then same issue wanted to see if anybody else had any ideas before I pick up my 3rd wrtu54g-tm. I've got a thread with everything I've done so far if you want to take a look. |
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Rammer
Premium
join:2001-03-06
clubs: 
·AT&T Southeast
| well i have just gave up
support wont help two trucks rolls and even the direct forum
has not solved my low inconsistent speeds
they know that att is the only internet we can get so its down too put up with it or drop out for me it seems
»helpme.att.net/cgi-bin/speedtest···obal.net |
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blued_ballz
join:2007-10-22
Forest City, NC
| reply to Airwolf7
After years of having 3.0 for 2 years and expecting a 15% loss. The past couple of days my speeds have actually increased.
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Rammer
Premium
join:2001-03-06
clubs:
·AT&T Southeast
1 edit | what a shame
Last Result:
Download Speed: 2755 kbps (344.4 KB/sec transfer rate)
Upload Speed: 395 kbps (49.4 KB/sec transfer rate)
»helpme.att.net/cgi-bin/speedtest···obal.net
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lovswr
join:2001-09-15
Stockbridge, GA
2 edits | reply to dbslayer
said by dbslayer :atrayu: Just a couple of comments that might be totally useless but here goes From a search at en.wikipedia.org I see "The WRT54G-TM (TM stands for T-Mobile)..." ... So this worked at one time on an AT&T network ? Just seems little odd ... For the "WRT54G", I am wondering if possibly the issue is the age of the router? The original WRT54G was first released in December 2002.Earlier this year, I had an issue with my WRT54G router and the only solution was to replace the router. It was working fine for years on AT&T/Bellsouth DSL Xtreme. And then it seemed all of a sudden for no reason (to me anyway), it just had all kinds of issues ... speed and disconnects. I also checked for the latest firmware and I already had it from an upgrade to the firmware many years ago, so no new firmware released in years. I replaced this router with a newer version from Linksys (WRT610N) which is kinda expensive but there are many other models that are cheaper. Have not had any issue since I replaced the very old WRT54G router. Did you sneak into my house & replace my equipment with your equipment! (HAHA)
I had/have the exact same Linksi & did exactly what you did (ran out to Wally World & picked up a 610 for 109 just last night).
I guess it really was time for the old WRT54G to crap out. I must say, the new Linksys is like a breath of fresh air. I have not checked my speeds in probably two years, but I will tonight.
It would seem to me that the larger point, that AT&T is dancing around here, is a viable upgrade path for internet only customers. That is to say, I have no interest in U-verse because for me D* is superior. IMHO, AT&T is trying to 'cheap' their way into a FTTH network & until they ACTUALLY arrive at FTTH I will have no interest in them for anything other than just plain jane internet. Unfortunately for me, it would appear that AT&T feels the exact same way about me & all their other ISP only customers as well.
Alas, I really do not want to engage Charter (the cable co in my area) for what is undeniably better ISP service so here I sit, in my Mexican Standoff eating barbecued iguana.
--
lovswr = good hivswr = bad |
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dbslayer
Premium
join:2009-08-18
Covington, LA
·Charter Pipeline
·AT&T Southeast
| I try not to sneak into other houses too often 
I did not realize the WRT54G had/has so many "versions" which could be much newer, as it sounds like is the case for atrayu.
But, yes sounds like we had a similar experience with this hardware use and change ... worked great for many years but it was time for our old WRT54G to crap out.
And, I also have noticed quite an improvement using the new WRT610N, especially inside my network at home from computer to computer file transfers.
On the larger point, I also prefer to have separate providers for ISP and TV ... home phone is not important anymore. I see so much waste and it seems so insane that TelCos and Cable companies BOTH are eventually putting fiber to the same homes. I say eventually but that is not true for everyone .. depends on the whim of the ISP companies which is ridiculous!
FTTH is needed yesterday and other countries are deploying quicker .. and yes they have less country to cover maybe but it still is crazy that the country that created the Internet (USA) has to be what like LAST to get FTTH for everyone (or at least for most).
Anyway, I hear that ATT does not allow getting just U-Verse for just ISP but they do allow dropping the TV after a month. So, if/when ATT makes U-Verse available to my home, I might try it out assuming there is no contract required which is what I have heard. And if I try it and if I can drop the TV , then maybe I will stay with them ... it would be nice to just have a CHOICE one day!
I am also currently "trying" to get Charter to service my home today .. this takes a while even though neighbor across the street has the service I want ... I am seeing progress finally (stuff outside being done).
Currently/today there is NO competition to my home for ISP ... it is ATT DSL or maybe satellite which is too slow for me. |
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bofabses
join:2009-09-23
Bonner Springs, KS
| reply to Airwolf7
I have had this connection for the past month or so and I'm about to shoot myself.. I've had a guy out here but he said the line coming in is fine and it's the modem but I've tried a different modem and no change at all. I've checked all the settings and nothing is different. I've called them twice and still nobody has showed up. YAY! |
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Rammer
Premium
join:2001-03-06
clubs:
·AT&T Southeast
1 edit | i have gone through hell was told that nothing was wrong with the line
needed modem and they sent the 2210 and i wont swap the 2 wire i have for that piece of crap
but for some odd reason ---being they say theirs nothing wrong with the line then out of the blue after 6 months of up and down speed this shows up
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KarmaPieces
Premium
join:2004-07-05
Gulfport, MS
2 edits | Why would they send a 2210 to replace a 2Wire? After we increased the speed the tech support person I chatted with called me back and asked if I got the 2Wire replacement modem he sent out. It turned out to be a 2210 again. I called back and got a woman who knew what she was doing and noticed that the previous guy who had tried twice to send out the 2Wire but instead sent out 2210 modems had been putting in to send out a modem and not a gateway.
If you told you were going to get a replacement 2Wire call back in the daytime in the afternoon (that's when I get American people) and tell them you need to be sent a replacement gateway.
I ended up having to return the 2 2210 modems that were sent out by mistake. They didn't give me long enough to get them out and charged by bill $75, so now I have to call about that too.
I've been having to call them about billing concerning DSL and home phone way to often....  |
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Voltron
join:2007-08-04
Bloomington, IN | reply to bootamac
Hello, bootamac:
Would you mind to provide the URL that you used, to access this particular speed test? It looks as if it is an AT&T speed test; but, I am not familiar with this particular graphic. Thank you! |
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