djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| Grandstream echo
Sometimes our line echoes badly, particularly the first words on a call that I speak. We never had that problem with CallVantage. Is there any tweakable settings that might address this issue, or is it just a limitation of the GrandStream?
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AT&T U-Hearse
Your funeral. Delivered.
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PhonePower
Premium
join:2007-07-20
Winnetka, CA | Hey Rob
Echo is caused by a rebroadcast of audio from the customer.s side, usually from a handset cranked up on volume. They can try turning down the handset volume, or we can further lower this value in the Grandstream itself. |
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44402812
Hack The Planet
Premium
join:2006-08-28
Plattsburgh, NY
1 edit | said by PhonePower  :Hey Rob Echo is caused by a rebroadcast of audio from the customer.s side, usually from a handset cranked up on volume. They can try turning down the handset volume, or we can further lower this value in the Grandstream itself. I concur when people bitch about it to me I turn down the headset and that usually takes care of the issue. I have had bad connections with echo, when that happens which is very rare, it usually clears itself up. If not I just hang up and call them back and all is good. PP has been so rock solid I can feel confident that it is my ISP. Don't know anyone that had problems with PP for it not to be the ISP or internet. |
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djrobx
join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
| reply to PhonePower
We have pretty generic Panasonic handsets (4 cordless handsets fed through a single base connected to the grandstream). I'll check to see if there's any way to modify the outbound volume. Thanks!
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AT&T U-Hearse
Your funeral. Delivered.
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