Fort Washington, MD
reply to steveymacjr
Re: What's the big deal!?!?!? @Stevemacjr
True, they - Verizon / Bell Atlantic / C&P - are and have always been all about making money.
I agree that there should be no shame it that.
However, providing me, the customer with the best experience should be your priority. Do that, and the money would follow.
When you priority is money only combined with a traditional teclo my way or the highway mentality, this type of announcement looks like hype.