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Forums » US Telco Support » AT&T » AT&T Southwest » Dead DSL in McAllen TX
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Pay for Elite but always drops back to Pro speed »
« Losing Internet Connection  
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ascalise

join:2003-06-08
Mcallen, TX

 Dead DSL in McAllen TX

My ATT Elite dsl at home just died about 2 hours ago. I am running a speedstream 5100 modem and have had little to no problems here in the 5 years ive lived here. About 2 months ago i upgraded from pro to elite and all has been perfect up until today. The modem will not connect even with DSL Sync. if i run a connection test it fails on ATM and everything below. Any ideas?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

said by ascalise See Profile :

The modem will not connect even with DSL Sync. if i run a connection test it fails on ATM and everything below.
I'm confused. Your DSL sync is out or you have sync, but ATM is out?

Frohike
Premium
join:2000-07-23
Waxahachie, TX

reply to ascalise
There is currently an outage in the McAllen area affecting the following zip codes:78501, 78503, and 78504. There is currently no ETR at this moment. If I'm still at work when there is an update, I'll post it.

Sorry for the inconvenience, but Maintenance is working on it.

ascalise

join:2003-06-08
Mcallen, TX
reply to d_l
Green dsl light, modem shows sync in config page but will not connect. Connection test results in everything at and after ATM test failing.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
reply to ascalise
OK. Frohike See Profile's post indicates there is a problem. It's probably in your POP with some of the ATM circuits.

ascalise

join:2003-06-08
Mcallen, TX
reply to ascalise
its working right now. hopefully it will continue to.

Frohike
Premium
join:2000-07-23
Waxahachie, TX
reply to ascalise
As you already know - the outage was resolved. They finally called us and let us know =).
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Forums » US Telco Support » AT&T » AT&T SouthwestPay for Elite but always drops back to Pro speed »
« Losing Internet Connection  


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