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533
cgfoss
join:2002-06-12
Emeryville, CA

cgfoss

Member

[Availability] last resort after seven weeks


The most recent ATT tech says the "line is OK".
Too many calls, too many tests, still no service.

Manufacturer Siemens Subscriber Networks, Inc.
2 Vendor ID b50045464e540400
3 Model Number 4100
4 Friendly Name SpeedStream 4100 ADSL Modem
5 Model Description Single Port Ethernet Modem
6 Model Name SpeedStream
7 Serial Number 20018D1841447
8 Hardware Version 1.0
9 Modem DSL Firmware Version a1.01.00.00
10 Modem Software Version 1.0.0.53
11 Hardware Options -
12 Software Options -
13 Modem Configured false
14 Time Since Last Boot 000 days 00:00:40
15 Current Time
16 Time Servers
time-b.timefreq.bldrdoc.gov
time-b.nist.gov
17 Time First Use 2008/01/17 06:06:31 GMT

30 Modem Health Status ok
31 DSL Link Status up
32 Time Since Last Sync 000 days 00:00:29
33 Loss of Signal false
34 Loss of Framing false
35 ATM Cell Delineation true
36 Internet Status down
37 Ethernet Link Status up
38 PPP Connection Status disconnected
39 PPP Last Connection Error No connection attempted
40 PPP Uptime

50 Test ADSL Line Sync pass
51 Test ATM Cell Delineation pass
52 Test ATM Signal pass
53 Test ATM OAM Segment Ping fail
54 Test ATM OAM End to End Ping fail
55 Test DSL Ethernet to ATM pass
56 Test LAN Ethernet Connection pass
57 Test Mac Bridge to LAN Ethernet pass
58 Test LAN USB Connection -
59 Test Mac Bridge to LAN USB -
60 Test PPPoE to Ethernet fail
61 Test PPP to PPPoE fail
62 Test PPPoE Server Connect fail
63 Test PPPoE Server Session fail
64 Test Authentication with PPP Server skipped
65 Test IP to WAN skipped
66 Test IP to LAN Ethernet pass
67 Test IP to LAN USB -
68 Test IP to PPP skipped
69 Test Validate WAN IP Address skipped
70 Test Gateway Ping skipped
71 Test DNS Well Known Host Query skipped
72 Test Primary DNS Ping skipped
73 Test Secondary DNS Ping skipped
74 Test Mail Srvr 1 Ping skipped
75 Test Mail Srvr 2 Ping skipped
76 Test News Srvr 1 Ping skipped
77 Test News Srvr 2 Ping skipped
78 Test Web Portal 1 Ping skipped
79 Test Web Portal 2 Ping skipped
80 Test PPPoE Connect to GateWay skipped

90 Active VCs provisioned 1
91 DSLAM Vendor Id 414c4342 (ALCB)
92 DSL Line Mode ANSI
93 DSL Training Mode multimode
94 Conf VPI 0
95 Conf VCI 35
96 Conf PVC Search List 0/35, 8/35, 0/43, 0/51, 0/59, 8/43, 8/51, 8/59
97 VPI 0
98 VCI 35
99 VC Encapsulation LLC
100 DSL Line Type fast
101 DSL Line Interleaved Depth 0

110 Default Device Enabled true
111 Default Device Mac Address 00:00:00:00:00:00
112 Default Device IP Address 192.168.1.64
113 Default Device Address Type private
114 Service Provider Name
115 Service Provider Phone
116 Service Provider URL
117 Service Provider Help URL
118 Modem MAC Address 00:18:D1:84:14:47
119 LAN DHCP Server Enabled true
120 DHCP Subnet Mask 255.255.0.0
121 DHCP Start IP Address 192.168.1.64
122 DHCP End IP Address 192.168.1.64
123 DHCP Default Gateway 192.168.0.1
124 DHCP Default Lease Time 001 days 00:00:00
125 Domain name
126 DHCP Leases Allocated 1
127 DHCP Leases Available 0

Rx Tx
140 Current Rate 6144 640
141 Previous Rate 0 0
142 DSL Max Rate - -
143 DSL Min Rate - -
144 Current ATTN DR 6144 -
145 Current SNRM 6.5 18.0
146 Current LATN - -
147 Current SATN 41.5 -
148 Current TP - 5.5

15 Min 24 Hour Yesterday
160 Time Elapsed 22 22 0
161 Chan Received Blks 1367 1367 0
162 Chan Transmitted Blks 1366 1366 0
163 Chan Corrected Blks 1 1 0
164 Chan Uncorrected Blks 34 34 0
165 HEC Vcnt - - -
166 HEC Tcnt - - -
167 HEC Ucnt - - -
168 ICBE - - -
169 LCD 0 0 0
170 NCD 0 0 0
171 CVL 1 1 0
172 LCD Tx 0 0 0
173 NCD Tx 0 0 0
174 CVL Tx 2 2 0
175 LOF 0 0 0
176 LOS 0 0 0
177 LOSS - - -
178 LOL 0 0 0
179 LPR 0 0 0
180 ES 0 0 0
181 SESL 0 0 0
182 UASL 0 0 0
183 ECL 0 0 0
184 ECSL 0 0 0
185 ECL Tx 34 34 0
186 Inits 1 1 0
187 FastR 0 0 0
188 Failed FastR - - -
189 DSL Initialization Errors 0 0 0
190 DSL Initialization Timeouts 0 0 0
191 DSL Line Search Initializations 1 1 0
192 DSL Loss of Margin Failures 0 0 0
193 ISP Connection Establishment 0 0 0

210 VC ATM CoS ubr
211 VC ATM SCR -
212 VC ATM PCR -
213 VC ATM MCR -
214 VC ATM Burst Tolerance -
215 VC ATM CDV -
216 VC Max SDU 1528
217 ATM VC Receive Cells 0
218 ATM VC Receive PDUs 0
219 ATM VC Receive Frames 0
220 ATM VC Receive Octets 0
221 ATM VC Receive Errors 0
222 ATM VC Receive Discards 0
223 ATM VC No Receive Buffers -
224 ATM VC Transmit Cells 0
225 ATM VC Transmit PDUs 0
226 ATM VC Transmit Frames 0
227 ATM VC Transmit Octets 0
228 ATM VC Transmit Errors 0
229 ATM VC Transmit Discards 0
230 ATM VC Transmit Queue Full -
231 DSL Rate Mode -
232 Conf Target SNR Margin -

Oct Err PkU PkNU Disc
240 LAN IP Tx 275466 0 400 231 0
241 LAN IP Rx 46144 0 206 297 0
242 LAN Ethernet Tx 253348 0 404 14 11
243 LAN Ethernet Rx 48284 0 299 206 0
244 LAN PPPoE Rx - - 0 0 -
245 IP 2684 Tx
246 IP 2684 Rx
247 Ethernet 2684 Tx 0 0 0 0 0
248 Ethernet 2684 Rx 0 0 0 0 0

260 Ethernet Rate 100Mbps
261 Ethernet Duplex Full

270 Internet Connection Type PPPoE
271 Modem Configuration Single Device Router
272 NAPT Enabled true
273 Modem IP Address 192.168.0.1
274 Modem Net Mask 255.255.0.0
275 Modem Broadcast Address 192.168.255.255

290 PPP UserName @att.net
291 PPP Service Name
292 PPP Access Concentrator
293 PPP Connect Mode Smart keep alive
294 PPP Idle Timeout
295 Conf PPP Authentication Protocol chap pap
296 PPP Authentication Protocol none
297 WAN IP Address -
298 WAN Subnet Mask
299 WAN Default Gateway
300 Conf DNS Servers -
301 DNS Servers -
-

302 PPP MRU
303 Conf PPP MRU 1492
304 LCP Echo
305 LCP Echo Retry

320
LAN Device Table
Name Type IP Mac
Leased Time
IP Rx
IP Tx PPPoE
Rx
Last Seen
Status
320a goblin Ethernet 192.168.1.64 00:1F:D0:54:1E:67 +000 days 00:00:32 508 641 0 - active

321
IP Gateway Table
Type
Metric
Timeout
Status
321a - - - -

322
IP Route Cache Table
Net Addr
NetMask
Type
GW
Metric
Timeout
Iface
Origin
322a 127.0.0.0 255.0.0.0 - 127.0.0.1 64 0 lo0 -
322b 192.168.0.0 255.255.0.0 - 192.168.0.1 180 41322 LAN -

323
Ethernet IP ARP Table
IP
MAC
Flags
323a 239.255.255.250 01:00:5E:7F:FF:FA 0x00
323b 255.255.255.255 FF:FF:FF:FF:FF:FF 0x00
323c 192.168.1.64 00:1F:D0:54:1E:67 0x01

330 Receive CCF ps Hlog
-

331 Receive CCF ps HLin
-

332 Receive QLN ps
-

333 Receive SNR ps
333a 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

333b 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

333c 0.0 0.0 0.0 0.0 0.0 0.0 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333d 6.0 6.0 6.5 6.5 6.5 6.0 6.0 6.5 6.5 7.0 6.5 6.5 6.5 6.5 6.5 6.5

333e 0.0 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.0 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333f 6.5 6.5 6.5 6.5 6.5 6.5 6.0 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333g 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.0 6.5 6.5

333h 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333i 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333j 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333k 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333l 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333m 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333n 6.5 6.5 6.5 6.0 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5 6.5

333o 6.5 6.5 6.5 7.0 6.5 6.5 6.5 6.5 6.5 6.5 7.0 6.5 6.5 6.5 6.5 6.5

333p 6.5 6.5 6.5 6.5 0.0 6.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

334 ADSL DMT Bin Bits
334a 0 0 0 0 0 0 0 5 6 7 8 8 8 9 9 9

334b 9 9 9 9 9 9 9 8 8 8 8 7 7 6 0 0

334c 0 0 0 0 0 0 11 11 12 12 13 13 13 13 13 13

334d 14 14 14 14 13 14 14 13 13 13 13 13 13 13 13 13

334e 0 13 13 13 13 13 13 13 13 12 12 12 12 12 12 12

334f 12 12 12 12 12 12 12 12 11 11 11 11 11 11 11 11

334g 11 11 11 11 11 11 11 10 10 10 11 11 11 11 10 10

334h 10 10 10 10 10 10 10 10 10 10 9 9 9 9 9 9

334i 9 9 9 9 9 9 9 9 9 9 9 8 8 7 7 8

334j 8 8 8 8 8 8 8 8 7 7 8 7 7 7 6 7

334k 7 7 7 7 7 7 6 6 6 6 6 5 4 6 6 6

334l 6 6 6 6 5 6 6 6 6 6 5 5 5 5 5 5

334m 5 5 5 5 5 5 5 5 4 4 4 4 4 4 4 4

334n 4 4 4 3 3 3 4 4 4 3 3 3 3 3 3 3

334o 3 3 3 2 2 2 2 2 2 2 2 2 2 2 2 2

334p 2 2 2 2 0 2 0 0 0 0 0 0 0 0 0 0

335 ADSL DMT Bin Atn
-

d_l
Barsoom
MVM
join:2002-12-08
Reno, NV

d_l

MVM

Your ATM circuit is out. Your DSL signal isn't so great at 6.5 dB noise margin and you have one of those non-standard sync profiles.

justsayin
@sbc.com

justsayin to cgfoss

Anon

to cgfoss
you need a rip and rebuild of your profile. If that does not fix it, then you need a port cut. Post in the "Direct" forum and they can get you fixed right. Let them know that you have an ATM segment ping fail and no ATM circuit.