 TimePremium
join:2003-07-05
 ·Cox HSI
1 edit | I just dropped... My Sprint Mobile Broadband and returned the Pre in the 30 day period.
My area is one of those "swiss cheese" coverage holes that Sprint is well known for. They have great service (where it works), it's much faster than both Verizon and AT&T. I was in Santa Clarita this past weekend, and the coverage there wasn't that great either, so I had no choice but to dump them and go back to AT&T. I sure as hell am not interested in paying for 1X or roaming on Verizon's network.
The worst part about the whole experience was that the cancellation rep hung on me. That's a great way to NOT acquire customers that could return in the future once coverage issues are resolved. Of course, every company has their assholes. Will 4G fix those issues in Vegas? Who knows, it's on Clear's network, so it probably does. But it still doesn't solve the number of dropped calls I had because of 0-2 bars in this area.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson |
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| Talk about swiss cheese. I was planning on looking into Sprint due to their great prices, but my house, and the surrounding 5 mile radius is in a roaming area, and the surrounding areas have excellent coverage. That blows. |
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 chlenEthically ChallengedPremium
join:2001-01-16
Albany, NY | This weekend I drove from New Brunswick, NY to North Adams, MA through southern VT and I never lost 3G service listened to Pre Pandora app the whole time. |
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| reply to NeoandGeo
you do know that Sprint has FREE ROAMING? |
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TimePremium
join:2003-07-05 Reviews:
·Cox HSI
| reply to chlen
That's what is odd about it.
I drove from Vegas along I-15 to LA, and I never lost service once. I had better service out in the middle of nowhere, than I did in my house. Then, I hit Orange County and there went my service. I think the service is great when it worked, Sprint's 3G network is fast as hell.
Truth to told, I also missed my iPhone, so that was another decision factor. The Pre is great, but it has a long ways to go to catch up with the iPhone. My screen had a dead pixel that was driving me bonkers, the overall feel of the sliding mechanism felt rather cheap and had some "give", and the buttons were too small for my big hands. The lack of an auto-correct feature and some obvious website cashing errors that required you to close the browser and re-open left something to be desired as well. Add that in with the fact that iTunes wouldn't recognize my Pre, so I was never able to upload music to it. I could have gotten unlucky I suppose.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson |
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chlenEthically ChallengedPremium
join:2001-01-16
Albany, NY
1 edit | said by Time:That's what is odd about it. I drove from Vegas along I-15 to LA, and I never lost service once. I had better service out in the middle of nowhere, than I did in my house. Then, I hit Orange County and there went my service. I think the service is great when it worked, Sprint's 3G network is fast as hell. Truth to told, I also missed my iPhone, so that was another decision factor. The Pre is great, but it has a long ways to go to catch up with the iPhone. My screen had a dead pixel that was driving me bonkers, the overall feel of the sliding mechanism felt rather cheap and had some "give", and the buttons were too small for my big hands. The lack of an auto-correct feature and some obvious website cashing errors that required you to close the browser and re-open left something to be desired as well. Add that in with the fact that iTunes wouldn't recognize my Pre, so I was never able to upload music to it. I could have gotten unlucky I suppose. I hear poor things about Sprint out west, however you would be hard pressed to find a better provider in the NE, particularly NY. ATT is not very good and TMobile has no real presence, just a resell of the ATT network. Sprint roams free (data roaming too) on VZ network if needed and VZ is marginally better and costs a lot more and has worse phones with locked down software.
The big plus of ATT (formerly Cell One up here) is that it used to work in remote areas of the state and VT which was very useful for hiking, skiing, etc, however Sprint and VZ have surpassed them a long time ago.
I do find the sliding mechanism on the Pre a bit cheap, however I am constantly amazed at how well the OS performs and how great the batt life has gotten (I keep Wifi on all the time now and get 2 days under heavy use with 15 min updates on 3 email accounts). I actually found the Pre easier to sync with Itunes then an Ipod. Make playlist plug in, sync.
edit- Customer service went from awful, worst to the best. I live in a brick building surround bu large brick buildings, old and solid. Everyone has bad reception in my house. Sprint sent me a free Airave and free service when I called with dropped calls in my house problem. FWIW call/sound quality on Airave is better then any service I have ever had, bet it POTS, or VOIP.
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This is not the greatest post in the world, no, this is just a tribute!
Слесарь-гинеколог |
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1 edit | reply to hottboiinnc
It is free, but what about when I want to use advanced features like internet? Will those still work? |
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 jmn1207Premium
join:2000-07-19
Ashburn, VA | said by NeoandGeo:It is free, but what about when I want to use advanced features like internet? Will those still work? Yes, in many cases Sprint's data roaming agreements will allow these features to work, especially if you are just browsing the internet.
»en.wikipedia.org/wiki/Sprint_Nex···reements
If you think Verizon's data coverage rocks, but Sprint's sucks...that would be quite odd considering their roaming agreement. |
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TimePremium
join:2003-07-05 Reviews:
·Cox HSI
| reply to hottboiinnc
said by hottboiinnc:you do know that Sprint has FREE ROAMING? Yes, but you can't force the Pre to roam, so it would just barely hang on to the Sprint network instead of switching over to Verizon.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson |
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jmn1207Premium
join:2000-07-19
Ashburn, VA | Sprint took away the option to force roaming on all of their new phones, which is a bit of bummer. The problem you are having sounds device specific, as both my BB Tour and Curve will take the strongest signal. It's still a problem when I am in an area that has nearly equal signal strengths, as the phone will switch from one to the other, causing all types of problems, as you could expect. It happens with less frequency with my Tour than it did with my Curve, so perhaps the newer firmware is better at handling these types of situations? |
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| reply to Time
you have to go to dial pad, pull down the tab( top left) and enable roaming on pre. By default data roaming is disabled.
hope it helps. |
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