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Rogers High Speed Internet Free Modem Offer/3 mnoths Free »
« Does rogers throttle filesharing services?  
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DarklyShaven

@rogers.com

169.254 ip address nightmare on vista

Hello,
My name is Blake. I'll start off by acknowledging that there may already be a thread on this issue... however, I could not find it if there was. So sorry to bother you again. My problem is that about 4 days ago I did a system restore because things were going wrong with my Laptop. After the restore everything was perfect, with the exception of not being able to connect to the net. At first I figured that it was just the router conflicting with the modem again, so I unplugged both as usual, waited 10 seconds and plugged them back in. with that failing I connected my laptop directly to the modem and it still showed Local Area Connection with Limited Connectivity. After fooling around with the network settings for quite some time I had realized that my IP address now starts with a 169.XX instead of a 192.XX address. So I called my ISP (which is rogers) and they told me to do exactley what I had already done. My computer is already set up to automatically obtain IP. I have also tried ipconfig /release and renew. I have tried everything that I can possibly find on the net. Except get actual tech help... so I'm asking for your help. Oh and I do not have a static IP I have Dynamic one.

Please... I am at my wits end and I have way too many things with nowhere to back them up... so reformatting is out of the question. I don't know if you guys do NETMEETING... but I am even willing to do that! lol!

Thanks in advance,
Blake

By the way, here is "route print" and "ipconfig /all":

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

===========================================================================
Interface List
16 ...00 1b 24 4b 55 4a ...... Marvell Yukon 88E8038 PCI-E Fast Ethernet Contro
ller
8 ...00 19 7e 90 40 1f ...... Broadcom 802.11g Network Adapter
1 ........................... Software Loopback Interface 1
24 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
10 ...00 00 00 00 00 00 00 e0 isatap.{EB4C0599-B481-4A71-A82B-F0A443124908}
11 ...00 00 00 00 00 00 00 e0 isatap.{B2A80715-477B-4D1C-8029-A730446C2D7B}
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
18 ...00 00 00 00 00 00 00 e0 isatap.{EB4C0599-B481-4A71-A82B-F0A443124908}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 On-link 169.254.241.21 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.241.21 30
169.254.241.21 255.255.255.255 On-link 169.254.241.21 276
169.254.255.255 255.255.255.255 On-link 169.254.241.21 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.241.21 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.241.21 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
16 276 fe80::/64 On-link
16 276 fe80::54b2:1130:45a8:f115/128
On-link
1 306 ff00::/8 On-link
16 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheBitMobile
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1B-24-4B-55-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54b2:1130:45a8:f115%16(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.241.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-19-7E-90-40-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{EB4C0599-B481-4A71-A82B-F0A443124
908}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B2A80715-477B-4D1C-8029-A730446C2
D7B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{EB4C0599-B481-4A71-A82B-F0A443124
908}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


evoat500

@aei.ca

You have a null ip.. It seems to be either a driver or hardware issue with your NIC card. My suggestion is to use the USB interface of the modem and "try" and download a updated driver for your NIC. If your router has wireless, connect via WLAN and download the driver.. I hope this helps..

Best of luck


NeTwOrKDawg
Networking is a lifestyle

join:2005-04-25
Brantford, ON

reply to DarklyShaven
You could always try assigning a static 192.168.x.x address to your network card, and then see if it works or not.

Don't worry about the whole dynamic/static on your Rogers, that only afffects your router, not your laptop.

If your router is 192.168.1.1, set your default gateway to 192.168.1.1. Assign your laptop a random IP in your range from 192.168.1.2 - 192.168.1.254. The subnet mask would be 255.255.255.0 .

Try this, and then see if you can ping 192.168.1.1 , and if you can get on the net.


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

reply to DarklyShaven
You are getting the 169.x.x.x IP address because Vista is not able to communicate with your DHCP server.

So the question is from where is your laptop getting its IP address served?

Provide your chain of equipment [brand, model] -- for example

Roger's Cable Modem [Motorola SB5101] -- your wireless Router [linksys 310N] -- etc.

There is malware that will block Vista from communicating with DHCP and if your system has been infected regardless of which security software you may be using then you may have to go through many hours of system analysis and cleaning assuming that you will want to save important data residing on your hard disk.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business


justme2

@rogers.com

reply to DarklyShaven
Since you are not getting an IP from your router and your modem the problem likely resides with the notebook.

First I would do a complete power cycle, not just a restart of the notebook. I had the same issue after the last couple of Microsoft updates. PC was waiting for a full power down/up, not just a reboot. Could be because I disable IPv6 support and the IPv6/IPv4 tunnel, and block protocol41.

Second, confirm that your network cable is good.
These steps may be obvious, but they have fooled many before .

Next, double-check that your network configuration is set to use DHCP, and turn off your firewall. (in case you are blocking port 68)

Next, I would update the NIC drivers, or re-install and run a packet sniffer (Wireshark is good) to see if DHCP requests are being broadcast from the NIC.

As you boot up, (or do a release, then a renew) you should see some DHCP entries like this which will show the NIC looking for a DHCP server, the modem offering an IP, the NIC requesting the IP, and the modem acknowledging the request.

634 707.991986 0.0.0.0 255.255.255.255 DHCP DHCP Discover - Transaction ID 0x16971b4b

635 708.001850 10.33.134.1 99.238.33.33 DHCP DHCP Offer - Transaction ID 0x16971b4b

636 708.002263 0.0.0.0 255.255.255.255 DHCP DHCP Request - Transaction ID 0x16971b4b

637 708.068059 10.33.134.1 99.238.33.33 DHCP DHCP ACK - Transaction ID 0x16971b4b

good luck

Wolf Fu

join:2006-01-21
Cambridge, ON

reply to DarklyShaven
Is DHCP running properly on your network? Is anyone else in the house getting this issue? I'll assume you have a router. If you don't have a router, this is a problem your ISP will have to address.

I noticed you had a manually assigned Primary DNS of 192.168.1.1....why is this?

What is happening is that DHCP is failing to give you an address.

If no one else is having issues connecting, then the problem resides on your computer. It could be an adapter issue. Consider connecting by wire and wirelessly. Manually assign an IP address range compatible with your Router ( I will assume 192.168.1.x...where x is any number other than 1 and subnet mask of 255.255.255.0 and gateway pointing to the router). Reset the adapter if needed. Consider unchecking IPv6 just above the IPv6 in the properties of your network adapters. IPv6 is unnecessary and can cause issues with other network connectivity in vista.

If other people are having issues, then double check the DHCP configuration on your router, or reset your router by cycling the power. You may want to consider resetting it back to factory defaults and running the setup utility again.

Ruling that out it could be spyware, corrupted drivers, or failed adapter, especially if plug it into your wired connection or vice versa.



Stewy
Premium
join:2007-12-12
Kitchener, ON
reply to DarklyShaven
said by DarklyShaven :

Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 192.168.1.1
there's your problem.


DarklyShaven

@radiant.net
I have tried everything that's been suggested by everyone else and nothing. What you stated Stewie makes sense... but what do I do about it?


Stewy
Premium
join:2007-12-12
Kitchener, ON


1 edit
said by DarklyShaven :

I have tried everything that's been suggested by everyone else and nothing. What you stated Stewie makes sense... but what do I do about it?
Reset everything and start over, that's what I just did. I have four routers.

1) RV082 Main dual wan router
2) WRT160N for wireless behind RV082 DHCP off
3) Speedtouch 585 for DSL in Bridge mode
4) Vonage VDV21 for VoiP DHCP enabled, Port 1 going to Wan 1 of RV082

don't ask


giggabotch

join:2006-12-16
East York, ON
reply to DarklyShaven
If you can, get another computer and test it with your router. If the other computer works, then you'll know it's an issue with your laptop. If it dosn't work, then it's your router that needs to be looked at.


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON


1 edit
reply to DarklyShaven
said by DarklyShaven :

I have tried everything that's been suggested by everyone else and nothing.
Provide a description of your equipment like I requested earlier and also provide how you've connected the chain of equipment -- which cable goes into which port for the gear in question.

Also provide info on your Antivirus Anti-spyware applications -- brand and version.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business
-
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« Does rogers throttle filesharing services?  


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