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tschmidt
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reply to DrModem

Re: Definition of broadband

Speed and latency are tough to define because they are statistical and often use resources not under the ISP's direct control. No ISP builds out a non-blocking network able to support worst case customer demand.

Requirement should be written like a service level agreement. Spec will be meet at least xx% of the time.

I think speed should be set somewhat lower, 3000/512 would exclude a lot of existing broadband connections. Once a minimum level is set it ought to be gradually increased year over year.

Latency needs to be defined as a maximum anywhere within the ISP network, since that is what they have control over. There needs to be an additional metric about congestion at Peering points, when ISP traffic is handed off to others.

I disagree that reliability doesn't matter. If I have a 3000/512 connection but can not use it because it is down all the time do I really have a broadband connection? Up time and mean time to repair should be defined statistically. Need to strike a balance to provide baseline expectation to customer, other then nebulous "best effort" while not creating undo hardship for service providers.

Network neutrality should be defined. How much control should ISP have over customer traffic? I'd like to see a clear line of demarcation between carriage and value add services.

/tom


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