Hey Scott, this is Brian with Qwest again. Dang, I'm sorry this issue is still ongoing for you. Can I help with anything? I have several DSL tech support specialists that are great with assisting our customer's with complex issues. Just let me know. E-mail at TalkToUs@Qwest.com if I can help.
Thanks Scott,
B Consumer Affairs Manager Qwest Communications www.socialmedia.qwest.com