jackjack
@cox.net
|  GrandStream HT-502 behind router: port-triggering ?
For GrandStream HT-502 behind router, what ports to setup in the router for port-triggering ? Service triggering port TCP/4200 and inbound connection ports UDP 5004-5061 ? Can receive incoming calls but getting fast-busy when a outgoing number is dialed. Thanks. |
|
Stewart
join:2005-07-13
 ·PHONE POWER
| It's normally not necessary to use any port forwarding or triggering. If your router has any settings for SIP, SPI, or ALG, try turning them off. Check that it has the latest firmware. If no luck, post router make/model/version.
[Based on your IP, I'm assuming cable modem. If not, post ISP and modem type.] |
|
JesusInside
join:2009-08-24
Albany, NY
| reply to jackjack
said by jackjack :
For GrandStream HT-502 behind router, what ports to setup in the router for port-triggering ? Service triggering port TCP/4200 and inbound connection ports UDP 5004-5061 ? Can receive incoming calls but getting fast-busy when a outgoing number is dialed. Thanks.
Could you try putting the HT-502 after the modem. Just for kicks and see if you can make sure the router is indeed the problem. I'm sure it is, but just to make certain  |
|
dh89334
join:2007-03-26
South Orange, NJ | I had the router behind the Actiontec router (FIOS) and had the same problem until I turned off the SIP ALG in the Actiontec's settings. |
|
crashoverride
join:2009-09-05
| said by dh89334  :I had the router behind the Actiontec router (FIOS) and had the same problem until I turned off the SIP ALG in the Actiontec's settings. Yup, same with a Linksys WRT54G running DDWRT. The nice people in Cali told me to turn off SPI and that made all the difference. |
|
dragonartist
join:2009-09-18
Monterey Park, CA | reply to jackjack
Turn off the SPI and or SIP firewall on the router if it exists and the ports to forward are 5004 to 5061 under protocol UDP only to the IP address of the HT-502. |
|
crashoverride
join:2009-09-05
1 edit |  said by dragonartist :Turn off the SPI and or SIP firewall on the router if it exists and the ports to forward are 5004 to 5061 under protocol UDP only to the IP address of the HT-502. Or if you have a cable modem just put the HT-502 before the router and be done with it  I have my HT-502 after my Westell 6100F.
Can't tell me they don't make it complicated for a reason, lol. Thanks, Simon, Anton, and others for all your help, now that we know the procedure to make you device play well with my Verizon modem\router. We can help others stick it to the man? |
|
