jstreetman
join:2001-06-16
Acworth, GA | [Connectivity] SBV5220 for Voice & SB6120 for HSI ??
I just had comcast digital voice installed this last weekend.
I had my own SB6120 hooked up before the tech. switched it for the SBV5220.
My question is.
Can I use the SBV5220 for voice only and use my SB6120 for HSI? |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH | You might want to ask this in the Comcast Direct forum. |
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jstreetman
join:2001-06-16
Acworth, GA | Where do I find the Comcast Direct Forum? |
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Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs:
 ·Comcast
·Comcast
·Charter Pipeline
 ·Comcast Digital Vo..
·AT&T CallVantage
1 edit | »/forum/comcastdirect Here you go. Good luck getting your situation sorted out.
I personally did the same with my setup. I have a Moto SB5100 for HSI (Rock solid for almost 6 years) and an Arris 502G for phone only. Works great like that.
I'll be doing the same when I get Docsis 3 and a 6120. Unless I can get the new Arris 702G which is the Docsis 3 version of the Arris modem I have now that does both phone and HSI without the speed problems others have seen when using only the 502G for both. |
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jstreetman
join:2001-06-16
Acworth, GA
| Thanks for the info.
I'm gonna put a splitter in place tonight and try using my SB6120 for HSI.
Maybe the online provisioning system will do this but I'll probably have to call Comcast phone support to have the SB6120 provisioned for HSI while leaving the SBV5220 provisioned for digital voice. |
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Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs:
·Comcast
·Comcast
·Charter Pipeline
·Comcast Digital Vo..
·AT&T CallVantage
| said by jstreetman  :Thanks for the info. I'm gonna put a splitter in place tonight and try using my SB6120 for HSI. Maybe the online provisioning system will do this but I'll probably have to call Comcast phone support to have the SB6120 provisioned for HSI while leaving the SBV5220 provisioned for digital voice. Yes. Your second option is much more likely. Though »/useremail/u/1609731 could probably help you a lot quicker.
Good luck. Be sure to come back and post the results |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
·Comcast
| reply to jstreetman
said by jstreetman :Thanks for the info. I'm gonna put a splitter in place tonight and try using my SB6120 for HSI.
That will probably work, but to avoid problem what are your signal levels like right now.
A splitter will drop the downstream at least 3.5dB and raise the upstream by the same. you don't want to push either one outside the limits or you'll have poor to no connection |
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jstreetman
join:2001-06-16
Acworth, GA
| SNR 36dB
Power level -1dBmV
This is the splitter that I already have.
»www.crutchfield.com/S-10D7zgIKFJ···ter.html |
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beachintech
There's sand in my tool bag
Premium
join:2008-01-06
The Beach,US
clubs:
·Mediacom
1 edit | Get a real two-way 
What is the upstream on your emta now? You will have to call in to add the stand alone modem to your account and remove HSI from the emta.
--
Tech at the Beach.
I speek for myself, not my employer. |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH | reply to jstreetman
Just for your info, Monster Cable components are the Rodney Dangerfield of the industry - they get no respect around here. Radio Shack is Rodney's twin brother. |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
·Comcast
| reply to jstreetman
That's actually a satellite splitter (and EXPENSIVE!!!) but it MIGHT work ok (the wide freq. band can allow excess ingress/noise through) (you can test with that and if it seems to work pickup a 5-1000MHz from CC later on)
It looks like you downstream will work but as beachintech said "what's the upstream show?" |
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nerdburg
Premium
join:2009-08-20
1 edit | reply to jstreetman
said by jstreetman :Thanks for the info. I'm gonna put a splitter in place tonight and try using my SB6120 for HSI. ...... If your signal levels are okay, there is no reason you can't do it. You won't be able to provision the modem w/o calling Comast, the system won't let you have two modems provisioned at the same time. |
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jstreetman
join:2001-06-16
Acworth, GA | reply to tshirt
I'm at work now.
I could remember the downstream and power level from the last time I looked but can't remember what the upstream was right now.
I may pick up a different splitter on the way home with the specs. you suggested. |
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Ripper
Premium
join:2002-02-07
West Palm Beach, FL |  If you stop by your local Comcast office, they will give you the right splitter, free. |
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jstreetman
join:2001-06-16
Acworth, GA
1 edit | reply to jstreetman
UPDATE:
I put the splitter inline to the SBV5220 & SB6120.
Digital Voice = working
HSI = working
My levels on the SB6120 are:
Downstream
SNR 35dB
Power level -5dBmV
Upstream
Power level 39dBmV
On the SBV5220:
Downstream
SNR 35dB
Power Level -6dBmV
Upstream
Power Level 37dBmV
Using the Monster Cable two-way splitter I have.
The Comcast office had a line that was almost out the front door  |
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AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL | How does the SBV5220 status's page look after the reconfiguration? |
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