Reviews:
 ·RoadRunner Cable
| First there were querks, But smooth now! The whole process took 1 month, from the initial sales confirmation to the actual install. The sales rep's were always courteuos, whenever I could get hold of them. The main problem was the speed right off. I was getting 14up/68dwn. That was worse than my old dial-up. I was told that I was being directed to their Chicago router. It all began to make since, especially since I live in California. The reason they told me was because whenever the install of a new customer takes place, Chicago is the easiest way to quickly set up lines. I appreciated their honesty, and demanded they switch me to a closer router, preferrably one in California. The next day, I was informed, by phone, that I had been switched and am now being routed out of Los Angeles. The speed was instantly noticable, when I speed tested my connection, I was at a steady 134/134kbps. That is 93% of the actual 144kbps. That's great, since I'm 16,290 feet from my CO. I am very pleased and ever since I've had no problems. I just wish that I wouldn't have had to call them sooo much during my first month of service.
[text was edited by author 2000-12-04 06:01:07] |
