bmialonePremium
join:2009-08-15
Anchorage, AK
2 edits | reply to Telco_Tech
Re: "Dumbstruck" In 2003, it took a letter to my legislator, and one to the CEO of Verizon, to stop them from sending me a bill for $20 that I never owed them, for a paging service account I'd closed but they billed me for it anyway, and to prevent them damaging my credit record over it.
When my phone contract with Verizon ended in 2005, they kept ignoring my letters, phone calls, and emails to close my account. It took a letter to my legislator and a complaint filed with the FCC before Verizon closed my account. They refused to delete my private info, including my SS#, from their records even though I was no longer a customer.
In 2004, I caught AT&T slamming my phone bill by illegally signing itself on as my long distance carrier. Once caught, they quickly agreed to remove themselves from my account and to stop trying to bill me for the months they'd shown up on my bill.
Now I live in Alaska where we have only one cell phone company. Any local companies are really just using the one company's resources and then tacking on extra in the charge so they can make some money too. The one company was Cellular One, but they sold to AT&T. AT&T made us re-sign up with them despite keeping the same numbers, jacked up my price, and offered fewer options under the guise of more.
Cell phone companies force customers to provide our SS# unless we use prepaid by the minute plans, and say they need them to run credit checks even when they are not providing us credit to pay!
I hate them all. |
