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glinc

join:2009-04-07
New York, NY
Reviews:
·Verizon FiOS

Well....

Here's the thing, this only happens with all the new Nationwide plans. I work for indirect dealers and on my previous Voyager, I went into my account and blocked web, downloads, etc....and even if I hit the web button and quit when on the screen displays "Connecting" I would see a charge of $1.99 on my next bill lol....I did not try their other block feature which is Block NationalAccess which blocks all txt/mms.

But yea.....this Nationwide plans are a pain in the ass compared to America's Choice.


GKI
Premium
join:2007-07-19
Tacoma, WA

1 edit

Same here: with any of the 'extras' enabled (VZN; VCastTV), they'd hit me for that charge for any download. I canceled the VZN, then for using it for one day ($3), it was $1.99 to download it: total $5.00!
Same with the web button. I had to tell them to disable ALL features, so as not to get that charge. I accidentally hit the web this month, so we'll have to see if I get it again.

"I want my Qwest 'Everywhere Line' back again."
--
Under any conditions, anywhere, whatever you are doing, there is some
ordinance under which you can be booked.
-- Robert D. Sprecht, Rand Corp



Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

reply to glinc

said by glinc:

Here's the thing, this only happens with all the new Nationwide plans. I work for indirect dealers and on my previous Voyager, I went into my account and blocked web, downloads, etc....and even if I hit the web button and quit when on the screen displays "Connecting" I would see a charge of $1.99 on my next bill lol....I did not try their other block feature which is Block NationalAccess which blocks all txt/mms.

But yea.....this Nationwide plans are a pain in the ass compared to America's Choice.
You are correct, I started noticing these charges when I changed my plan and they required me to move to the Nationwide Plan and off my former America's Choice plan.

I was also told by a rep that data is now $1.99/MB unless you subscribe to a data plan and no, they can't disable it.


banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
Reviews:
·RoadRunner Cable

reply to GKI
That was the worst: the accidentally stumbling onto a Web-based feature and getting dinged $2 even though you back out within one second.

People might say "Get a data plan, then" but how reasonable is that when you're talking about someone who has no need for anything except basic calling, and might use a mere handful of minutes a day? Get a data plan I'll never use just to avoid paying for an occasional mistake? That's like getting a text plan to avoid paying for text spam -- it's the "Western medicine" approach to problem solving. Don't solve the problem, just bury the symptoms. (And blocking all texts isn't a solution when you do need to occasionally send/receive texts from someone you actually know.)

In the end, I came to the conclusion that the basic mobile customer is better off with a prepaid carrier, so I left VZW.

Providers gank money from you when you don't use enough services and complain when you use too much. Sigh...
--
"I'll follow the law until it's just stupid." -Ted Nugent


glinc

join:2009-04-07
New York, NY

reply to Matt
You can actually block it. The block feature is called "Block National Access" which will cause you won't be able to receive and send any text at all.


patcat88

join:2002-04-05
Jamaica, NY
kudos:1

reply to banditws6

said by banditws6:

In the end, I came to the conclusion that the basic mobile customer is better off with a prepaid carrier, so I left VZW.

Providers gank money from you when you don't use enough services and complain when you use too much. Sigh...
And they still win, unless you went with MPCS or Cricket.


banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
Reviews:
·RoadRunner Cable

1 edit

said by patcat88:

said by banditws6:

In the end, I came to the conclusion that the basic mobile customer is better off with a prepaid carrier, so I left VZW.

Providers gank money from you when you don't use enough services and complain when you use too much. Sigh...
And they still win, unless you went with MPCS or Cricket.
You're right, because most of the prepaid carriers lease access on their towers. (Or AT&T's)

In the end, if I want a phone that works and whose provider won't screw me, there's not much I can do about it. At least with prepaid they can't take any more money from my account than I give them to use in the first place.
--
"I'll follow the law until it's just stupid." -Ted Nugent


VR Laura
Queen Of Cyberspace
Premium
join:2002-02-10
NYC

reply to banditws6

said by banditws6:

Providers gank money from you when you don't use enough services and complain when you use too much. Sigh...
MAJOR RANT FOLLOWS.

I have Verizon for my 2 landlines. I do not have long distance (LD) capability on line 1 (main line), because I make any LD calls on my mobile. (Not Verizon, btw.) I have a basic LD plan on line 2 (fax), called "e-Values". Verizon charges me $5.50/mo for this plan -- whether or not I make any LD calls.

If I remove this "e-Values" plan from my fax line, then I can't send any LD fax. Translation: Without a LD "plan", I can't dial LD at all. So, I'm stuck paying $5.50/mo for the capability to make a LD call, should I need to. Note, if I wanted the capability to make a LD call on line 1, too, that would be ANOTHER $5.50/mo!

Why can't I just be charged per minute for any LD calls I may make? Why do I have to pay for a "plan" I don't use? Am I supposed to believe that something is technically different on my 2nd line to warrant this $5.50/mo charge, other than maybe "flipping a switch"? It's like paying for a pay-per-view movie without ordering a movie!

Fwiw, I'm not interested in bundles. My mobile is with Sprint, DSL's with Earthlink (telco Verizon) and I don't want cable TV or VoIP.

Laura
--
»www.queenofcyberspace.com/usenet

Dolgan
Premium
join:2005-10-01
Sun Prairie, WI
Reviews:
·Charter

quote:
If I remove this "e-Values" plan from my fax line, then I can't send any LD fax. Translation: Without a LD "plan", I can't dial LD at all. So, I'm stuck paying $5.50/mo for the capability to make a LD call, should I need to. Note, if I wanted the capability to make a LD call on line 1, too, that would be ANOTHER $5.50/mo!

Why can't I just be charged per minute for any LD calls I may make? Why do I have to pay for a "plan" I don't use? Am I supposed to believe that something is technically different on my 2nd line to warrant this $5.50/mo charge, other than maybe "flipping a switch"? It's like paying for a pay-per-view movie without ordering a movie!
You do have 2 options to choose from if you want to drop your LD:
1] Use a 10-10-xxx dialaround
2] Buy a LD calling card at your nearest Gas Station/Convience store.

Easy solutions to your dilemma.


ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA

said by Dolgan:

quote:
If I remove this "e-Values" plan from my fax line, then I can't send any LD fax. Translation: Without a LD "plan", I can't dial LD at all. So, I'm stuck paying $5.50/mo for the capability to make a LD call, should I need to. Note, if I wanted the capability to make a LD call on line 1, too, that would be ANOTHER $5.50/mo!

Why can't I just be charged per minute for any LD calls I may make? Why do I have to pay for a "plan" I don't use? Am I supposed to believe that something is technically different on my 2nd line to warrant this $5.50/mo charge, other than maybe "flipping a switch"? It's like paying for a pay-per-view movie without ordering a movie!
You do have 2 options to choose from if you want to drop your LD:
1] Use a 10-10-xxx dialaround
2] Buy a LD calling card at your nearest Gas Station/Convience store.

Easy solutions to your dilemma.
An even easier solution.

1) Buy a desktop scanner.
2) go to MaxEmail.com, sign up for a fax account.
3) cancel landline plans.
3) Send and receive faxes all you like.

It's what I do. I haven't paid for separate long distance in years. Like...a decade. When 10-10-811 was huge. Yeah, that long ago.

quatrix
Premium
join:2005-02-11
Davie, FL
kudos:2

reply to banditws6

said by banditws6:

That's like getting a text plan to avoid paying for text spam -- it's the "Western medicine" approach to problem solving. Don't solve the problem, just bury the symptoms.
Then there's the "Eastern medicine" solution -- take advantage of the placebo effect and brainwash people into thinking they didn't really receive any spam text messages.

jp10558
Premium
join:2005-06-24
Willseyville, NY

reply to ReVeLaTeD
The problem with MaxEmail.com seems to be you cannot just pay per fax sent. It looks like you need at a minimum $10 setup fee and $2 a month. That's better, but not great.



ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA

1 edit

said by jp10558:

The problem with MaxEmail.com seems to be you cannot just pay per fax sent. It looks like you need at a minimum $10 setup fee and $2 a month. That's better, but not great.
Think business. Nobody would make money off of a 100% electronic, mobile office solution if they just charged per fax.

Besides, the setup fee is marginal and you can pay a year in advance. It's really a small amount and I've never been charged for any fax sent or received. It goes anywhere with me. Cross it up with a Blackberry Storm or an iPhone and you have an office on the move. Plus I have a toll free number, which is definitely more professional than some long distance mess.

Also, keep in mind that you would not have to pay separately for a phone line or services. When I worked at PacBell basic phone service - just the dialtone, no long distance - was $15/month. Add a long distance carrier and that price went up quite a bit. Even at $15/month that's....what...$180 a year not including long distance? It's just not worth it.

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