| Me too? This is my bill on a phone with the internet disabled. This "help" from the bill view page states sending pictures via text count as data? This phone has unlimited texting though. Am I getting screwed? I got the $1.99 charge 3 months in a row from like April to June, and nothing the past two months.
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| Thanks for posting the screenshot. I was wondering where it would show up on a bill.
I recommend inquiring about/disputing the charge through email via 'contact us' and save the frustration of speaking to a CSR. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to 45071419
said by 45071419:This is my bill on a phone with the internet disabled. This "help" from the bill view page states sending pictures via text count as data? Yep. Under the hood the text message is a URL to the image on the cell carrier's server. The transfer is initiated through text, but the image is always sent over HTTP/TCPIP. |
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 SteelyI rise when the sun goes downPremium
join:2000-10-15
Princeton Junction, NJ
kudos:1
1 edit | reply to 45071419
Yeah...ME TOO! We have a family plans with four phones and almost every month or two they stick us with a $1.99 BULLSHIT phantom "data" charge. Usually, after wasting about 20 minutes on the phone, I can get it reversed, but not always...and they ALWAYS make me feel like it's my fault or the fault of one of my kids because obviously they are "inadvertently pressing buttons" and connecting to the Internet. NOT TRUE!!! And now I see it's a common story and a widespread problem! It HAS to be on purpose. Those $1.99 charges must add up to MILLIONS for Verizon!
EDIT: My understanding is that "Internet" data usage is different than "picture messaging" data usage, regardless of what protocol is used to deliver picture messages. Our plan gives us unlimited text, picture and video messaging on ALL of our phones, but only my BlackBerry has unlimited "Internet" data usage included. |
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quatrixPremium
join:2005-02-11
Davie, FL
kudos:2 | reply to 45071419
Pictures clearly aren't text. |
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| said by quatrix:Pictures clearly aren't text. I emailed them and after some haggling they refunded the charges. I found that they are not supposed to charge for pics or video messaging since we have the unlimited texting plan that includes pics and video. Texting with pics had nothing to do with it.
Per Verizon: "browsing and using Get It Now and Mobile Web is billed at $1.99 per megabyte. Your usage is accrued over the course of the billing cycle and rounded to the next full megabyte. As your usage did not exceed one megabyte for that billing cycle, you were billed $1.99."
I'm pretty sure none of these features were accessed. Just the fact that they "round up" is bullshit. Turn on your web browser accidentally and use 2Kb of data? $1.99 please. This whole thing is a real gray, and the bottom line it Verizon is fleecing their customers. |
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Eek2121Lovin Verizon FIOS
join:2002-10-12
Newton, NJ | You have no idea, hehe.
$1.99/mb is $2037.76 a gb. It costs verizon less than $0.10 a gb to provide that service...wish i had those kind of profit margins. |
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