1 edit | Charged for a phantom update to the music player, too!! I've had many problems with Verizon's data charges too!! This thread reminded me to check my bill online. Just this past month, my wife's line was charged for 1MB of data. I supposedly have data blocked on that line. When we first got that phone in May, we were charged for 2MB on the day we activated the phone. The charge was for updating the 'built-in' music player on the LG VX8560. How do I know this? Because VZW tried to do this on our other 3 phones, too. I called to argue the charges. The guy told me that we accessed the VZW Music Store on the phone. I told him he was wrong because we did not access any menus that required external data. Plus, we were not notified that the 'built-in' music player on the phone was downloading an update. He went ahead and removed the charges "as a one-time courtesy" (that's the line they always use).
I'm in the club of people that are sick of Verizon's data charges!! Unfortunately, I used to be able to access the mobile web for $5/month until I got a new phone and they forced me to switch to one of their 'IMPROVED' plans. It sucks that the wireless industry has you locked unless you can afford to cancel your contract. But it appears to me that the other companies use the same billing tactics to improve their ARPU. |
patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | Now that minutes are as free as water, they need to find a new overages bucket to pump up ARPU, and its name is data. Plus the fact all branded phones (which means all Verizon phones) are as loaded with spam-ish turnkey services like a 4 star hotel room nowadays (mini-bar, the TV, the game controller for the TV, wifi, the in-room phone (adding a cell jammer isn't a bad idea), mandatory valet parking, the "spring water", plus i'm sure you can add many more to the list). |
