 Ataru
join:2008-04-13 Smyrna, GA
·Atlantic Nexus
| Not really fair to blame them for BellSouth's failings
Yes, I have also had some outages that were eventually due to the suck of BellSouth, but you should place the blame for those appropriately. The callback feature of tech support actually beats the living daylights out of sitting on hold for 30 minutes during peak times - I'm sure you could get a prompt response if they outsourced to a call center in India, but really, would you WANT that? I'm just not sure you're going to improve your situation by switching to someone else. |