| reply to eddieck
Re: Got FTTN (VDSL2), can only get 12Mbps/896Kbps i am in the same boat.
Just upgraded to VDSL2 service and can only get 12M/896k. I called and spoke with a tech who checked my line and confirmed I should have no problem getting 40M service and 5M upload should work as well (although he did mention the high speed upload can be more finicky and I might end up better off without it).
However, QWEST will not allow me to upgrade to any of those speeds. The system restricts anyone at QWEST from activating a higher service level and I was told they can't even enable it at the DSLAM for testing. What a load of crap.
I've put in a ticket requesting follow-up on this. I'd like to at least test the higher speed and verify if it will work. If I don't get this resolved I may have to jump ship over to cable [shudder]... |
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| said by FoCoMike:I've put in a ticket requesting follow-up on this. I'd like to at least test the higher speed and verify if it will work. If I don't get this resolved I may have to jump ship over to cable [shudder]... The folks at talktous@qwest.com may be able to help get some answers. I'd email them. |
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