Verizon Nabs Top Spot In JD Power Call Quality Rankings > My own findings agree

said by News Article :

The study tracks seven types of carrier performance: dropped calls; static/interference; failed call connection on the first try; voice distortion; echoes; no immediate voicemail notification; and no immediate text message notification.

said by Camelot One:

Every time I have to call Verizon to correct a billing mistake, I experience: no dropped calls; no static/interference; the call connects to their hold systemn on the first try; no computer generated voice distortion; no echoes.

And when there is a problem on my account, I receive no immediate voicemail notification; and no immediate text message notification.

So yes, they should score high marks.