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Forums » User Groups » Companies beginning with K » Knology » Anyone have issues today in Panama City - 9/3/09
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goober22
Resident Duh-Huh Member

join:2001-12-28
Panama City, FL

Anyone have issues today in Panama City - 9/3/09

Went to go online this morning and - nothing! Seems I could not pull an IP from Knology. Troubleshooted my system and ended up with laptop directly to modem and still no IP.

I called tech and they said there was no issue. He said he could hit my modem just fine and was getting a response. I said I could not get an IP. I said I would check my end a little more and call back if needed.

Finally got hold of a neighbor and they had the same issue. I called back and a different tech said, YEP, they had reports of accounts all over my area not pulling IPs. About 1hr later I finally got an IP. I had the same IP since I signed up back in 2000. Now I have a new one (not that it matters).

I'm in cedar grove area. I see maintenance planned later in the month that may affect me but nothing now. Must have been some system problem. I was down for almost 6 hours that I know of. The was NO reference to the issue on the support website. Isn't that what " Alerts and Notices" should include?
--
Certified Jenius!


goober22
Resident Duh-Huh Member

join:2001-12-28
Panama City, FL
Overall, seems okay:

--
Certified Jenius!


zpm

join:2009-03-23
Columbus, GA

1 edit
it was a localized event, something that need to be replaced finally decided to die on their side chances are.

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Forums » User Groups » Companies beginning with K » Knology


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