said by RPeters:The dishes are the same. What are we doing wrong?
The two modems are almost certainly loaded with different sets of satellite parameters; yours for a SkyFX signal, his for a StarConnect signal. That's why you don't interfere with each other.
You could try changing your parameters to match his. But it would be a futile gesture if the StarConnect signal is off the satellite anyway. At least that's what it sounds like - StarConnect went bust, dropped off the air, is trying to find alternatives for stranded customers.
//greg//