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Forums » comments on review of Clearwire » Re:"The jury is still out... They need to fix known tower ..
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crws

join:2000-05-18
Vancouver, WA
·Clearwire
·Clearwire Wireless

 Re:"The jury is still out... They need to fix known tower ..

hmmm.
I have been dealing with this exact issue for over a month. Completely irratic speeds, unreliable connections, good tech support that tells me the tower(s) in my area are 100 users or less, and my connectivity (CINR above 18) is stellar.
Oh yah- my issue has been escalated and the engineers are on their way!
I mean this is my issue literally word for word. My 6M/500k service pulls 1.5m/250k IF I'm LUCKY.
The latest update was that the engineers had added an additional node to the tower I connect to, and I should see dramatic improvement. Maybe, but I'm not convinced yet. Service was out- -zero- for the whole night 9/4/2009.
I am beginning to look at alternatives for my home service. The Clear mobile where I work in Hillsboro, OR is great. Where I live in Vancouver, Wa- sucks.
I have Clear unlimited w/ VOIP service (EMS911), so if their service is so bad my land line phone doesn't work reliably, then they have a serious issue that needs to be addressed pronto, or it is a bogus service promise, and I will have to fight them to have the home based portion of my contract rescinded. - this is a 51% Sprint owned company, you remenber. And Sprint just lost a huge contract lawsuit involving punative disconnect fees.
Hopeful, but guarded, I will update in a week.
-
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