 bigjohn join:2005-05-26 Woodstock, GA kudos:1 | As a network guy, my 2 problems with Clear.... First, let it be said that I'm a user. Yep, kicked comcast to the curb. I consistantly get 4 bars in my house, often 5. Upload speeds are great at 512, and the 3mb download is more than enough for us to stream 2 netflix movies at the same time, and keep chatting on the VoIP phones...
but - Clear!! What the hell. Please allow humans who know stuff about networks to:
1 - disable the damn NAT in your 'modem'
2 - run a fargin traceroute!
Sometimes PING alone does not tell the story, and Traceroute is the most common and easiest way to diagnose network/internet problems...
and FORCING NAT? What is this, prodegy revisited? No other ISP forces NAT on the users. NONE. Period.
Oh, and if there is any way at all to lower the pings... 60-90 is ok, but with wireline services 10-30 pings are common. |
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 | How's voip on CLEAR? What's your voip setup/service? Any delay/echo? I'm kind of worried about latency. I use a linksys pap2 with a gizmo5 account and a google voice number. |
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 el3mentPremium join:2008-02-27 Yucaipa, CA | LoL. Dude, why would the disable traceroute? I just noticed this the other day.. how lame.. Yeah, and the whole NAT things, that's lame as well. don't think i've ever had a local ip pushed to my WAN IP on my router. I'm getting inconsistant pings though.. See my other thread..»Wierd Ping times... .. |
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 bigjohn join:2005-05-26 Woodstock, GA kudos:1 | reply to anon said by anon :
How's voip on CLEAR? What's your voip setup/service? Any delay/echo? I'm kind of worried about latency. I use a linksys pap2 with a gizmo5 account and a google voice number. Using Viatalk, and I can have 2 calls going with very very very (yes, VERY) little glitching in the call. I'm doing very well so far, getting average 2.5-3.5mb download, and consistent 500k up.
FYI the viatalk is on a PAP2T... |
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 | reply to bigjohn Do they do the same on the biz accounts? They have a static IP so I would doubt it, but answers about this service are hard to find. |
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 | reply to bigjohn Clear doesn't make the modem. Blame Motorola. They're the one's that took it upon themselves to put a NAT and disable traceroutes on the CPE150's. Trust me, it doesn't make my job any easier. Hah. |
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 | Are there any wimax modems out there that don't have this problem? I know clear will let you use any wimax "gear" as they call it. |
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 w0go.O join:2001-08-30 Springfield, OR 1 edit | reply to bigjohn The USB modem allows traceroutes to go through.
As for the home modem, I think Clear has the ability to push a firmware update that fixes all this, but will they? It was setup like this per their specification. I'm sure there's some way to tinker with this thing too. People just need to fool around a bit, find some hidden services or submitted strings to change settings regardless of whether they're "greyed out" on the standard control panel. |
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 w0go.O join:2001-08-30 Springfield, OR 1 edit | reply to bigjohn I'm a total noob at this, but I finished a portscan on the modem and my discovery is that many ports are open, it's running MontaVista Linux 2.4.x and that's about it. I'm just poking around, I'm trying to find telnet or something. There's another HTTP on port 1024, but it appears to be the same as port 80. There's something called "tcpwrapped" on 55345/tcp.
Another idea is there might be some hidden administration page somewhere on the modems webserver that's not exposed by the control panel. Would be nice to find out. I'm gunna try to find more info on this device - manual/docs/someone else that's already looked... |
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 | reply to bigjohn Enjoy bricking your modems. :/ |
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 w0go.O join:2001-08-30 Springfield, OR 2 edits | reply to bigjohn Well - if it's not something easy and obvious, I wouldn't mess with it. I was just remembering having an Actiontech modem when I had Qwest, and there was all sorts of options and settings that could be changed and improved by tweaking it using telnet. It was the only way for awhile to adjust firewall options and a lot of other stuff, and get important status info that they left out from the control panel. It basically just ran standard Linux programs like iptables and stuff for everything it did so everything was easy to figure out and do - there was no real harm from changing the files and stuff. |
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 bigjohn join:2005-05-26 Woodstock, GA kudos:1 | reply to anontech said by anontech :
Clear doesn't make the modem. Blame Motorola. They're the one's that took it upon themselves to put a NAT and disable traceroutes on the CPE150's. Trust me, it doesn't make my job any easier. Hah. Has everything to do with the PROVISIONING, not the manufacturer. |
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 | I work for Clear. I know, provisioning has nothing to with it, provisioning only allows the CPE on the network and sets its SLA in the AAA server. Firmware is not affected by provisioning, though we do push firmware updates to CPE's, but they are developed by motorola. |
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 bigjohn join:2005-05-26 Woodstock, GA kudos:1 | Hi anon tech... Yes, provisining has everything to do with it. You tell MOTO what to do with the firmware that connects to your network.. same with the fact that every Linksys PAP2 that is offered by VOiP carriers has different capabilities... and some are even LOCKED so that you can't change settings.
Generic modems would not have the "NAT" function check box LOCKED. This is a CLEAR choice.
Generic modems would not block tracert (in fact, this may be on your network, not just the modem)...
It's all in how you PROVISION and how you allow your network to operate... |
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 | reply to bigjohn Lol. anontech on cox.net interesting.
To clear things up, provisioning is not forcing NAT, the firmware IS. However, it was Clear's decision to have Motorola disable the option to turn it off.
To OP: I found a product you can plug the USB modem into to bypass the NAT BS. It's the only method that works right now.
Check my post:
»www.michaelgossett.me/index.php/···-router/ -- IT Related Blogging »www.michaelgossett.me |
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 bigjohn join:2005-05-26 Woodstock, GA kudos:1 | Mike - Thanks for the update. posted a reply to your blog. DMZ solves a lot of the problem but it's cheaper for sure... |
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