approval from:
AVD 
thumbs down from:
AVD
| MagicJack Inventor What we are doing at magicJack is not representive of how AT&T tried to protect themselves.
Our first choice is for these conference services is to connect with us.We will complete calls to them in this manner.This is how we complete calls to the Bell Cos.
The second point is,we are not a Common Carrier.We do not know where our customers are when they make a call.They can be in Iowa or anywhere else.We don't have the same set of rules and Regs that AT&T ,Verizon are bound by.
Lastly,our customers have supported this move to a very large degree and understand why we did this.
Their is an easy cure to for these companies and they do not want to take the medicine.We will not be pressured into doing something stupid,when we are in the right and within all rules and regulations.
Again,we do not force anybody to do anything.They can use our free service or they can tell their present company to connect to us or they can do nothing.
Dan Borislow Inventor magicJack |
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 kapilThe Kapil
join:2000-04-26
Chicago, IL
1 edit | reply to Inventor
Re: MagicJack Inventor Dan Borislow, the millionaire inventory is using AOL to post anonymous messages defending his company?
...and the post shows aol.com as the network he's connecting from, so he actually is on the AOL network...and the only way to do that is to use AOL dial up.
This, sadly, explains a lot about the company 
...also, not for nothing' but MagicJack's parent company is indeed a "common carrier" ...it's a CLEC and that's why their business model is different from Vonage et al. One of the reasons they can afford to give away service so cheap is because, as a CLEC, they get revenue from calls terminating on their network.
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»www.VoIPTrunk.com |
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Reviews:
 ·Embarq Now Centu..
| reply to Inventor
Re: MagicJack Inventor Wow. I was just looking at possibly buying a MagicJack this weekend when at Best Buy. Am VERY glad I did not after reading this post and its indifferent (at best) attitude toward their customers.
Basically, what's being said is: Tough sh*t, we can do whatever we want whenever we want with or without notice or regard toward our paying customers... blah, blah, blah, not a common carrier so we can do whatever we want so you're SOL. That's quite a contemptible attitude toward the very folks who paid for a service and frankly its appalling. |
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 baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI
 ·Comcast
 ·magicjack.com
| said by dmk08809:Wow. I was just looking at possibly buying a MagicJack this weekend when at Best Buy. Am VERY glad I did not after reading this post and its indifferent (at best) attitude toward their customers. This specific situation does stink, but for $20 for the year, i would still recommend the product. |
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 shwingA Sphincter Says What ?
join:2002-11-14 | reply to Inventor
I would like to know why there is no uninstaller included with the software???
tech support, of course is no help
how do you expect customers to trust your product when you do not even supply a uninstaller for your software?
very greasy
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Party On Garth! ... Party On Wayne !
Shwing! |
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 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | reply to Inventor
said by Inventor :
The second point is,we are not a Common Carrier.We do not know where our customers are when they make a call.They can be in Iowa or anywhere else.We don't have the same set of rules and Regs that AT&T ,Verizon are bound by. But your customers are replacing their AT&T, Verizon, or other Common Carrier service with yours. You are setting their expectation that they should and can do that. Only later are they finding out that they can't call numbers you choose to block in favor of other services. If I want to call "Amy's Flowers" but you've cut a sweeter deal to complete calls with "Betty's Flowers," you will block calls to Amy and refer those callers to Betty. That's not right.
You're shoving this change down your customer's throats, probably in an attempt to force FreeConference to bargain with you.
said by Inventor :
Lastly,our customers have supported this move to a very large degree and understand why we did this. No, they've not. There is massive complaining about this from among your customers.
said by Inventor :
We will not be pressured into doing something stupid,when we are in the right and within all rules and regulations. There are a ton of lessons involving the saying, "the customer is always right." The moral of these lessons: You might be legally right, but your customers have their own needs and agendas.
said by Inventor :
Again,we do not force anybody to do anything.They can use our free service or they can tell their present company to connect to us or they can do nothing.
Sounds like "forcing" to me.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 |
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 r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX
 ·AT&T U-Verse
·AT&T DSL Service
 ·row44
| reply to dmk08809
No magic jack customer that pays $40 a year cares about this.
Magic Jack created their own conference call alternative before they blocked this: »www.freemagicconference.com/
The only reason they block the Iowa conference calls is if they did not then they would not be profitable. I am glad they blocked it to keep prices low and as I said they obviously are a good company being that they created a alternative so no one had any downtime for conference calls.
As a magic jack customer who gets $40 a year calls to and from the US when I travel anywhere in the world for work, I am in full support of them keeping prices low.
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Democrats are not Socialists any more than Republicans are. |
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
| reply to funchords
I guess you did not read the article.
They are blocking calls to free conference call not to force you to use something else. It is because calling free conference call service causes MJ to get charged by the minute.
MJ created their own free alternative »www.freemagicconference.com/ before blocking the scammer Iowa conference call number. So no one had any conference call down time.
You are still free to use other free conference or pay conference call numbers that are not in Iowa.
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Democrats are not Socialists any more than Republicans are. |
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Reviews:
·Comcast
| reply to Inventor
said by Inventor :
What we are doing at magicJack is not representive of how AT&T tried to protect themselves.
Our first choice is for these conference services is to connect with us.We will complete calls to them in this manner.This is how we complete calls to the Bell Cos.
The second point is,we are not a Common Carrier.We do not know where our customers are when they make a call.They can be in Iowa or anywhere else.We don't have the same set of rules and Regs that AT&T ,Verizon are bound by.
Lastly,our customers have supported this move to a very large degree and understand why we did this.
Their is an easy cure to for these companies and they do not want to take the medicine.We will not be pressured into doing something stupid,when we are in the right and within all rules and regulations.
Again,we do not force anybody to do anything.They can use our free service or they can tell their present company to connect to us or they can do nothing.
Dan Borislow Inventor magicJack
I will take my Comcast DV over any cheep VOIP any day also Look he uses AOL what a Joke. |
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 en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to dmk08809
I have tried (and used) both Magic Jack and Skype, and I prefer Skype. For outbound and international calls... its VERY reliable ( I use it as a work phone for conf. line). Putting on my Windows Mobile phone, I can save a ton on international calling.
For $36/year, I have no issues. |
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 HpowerRoflmao
join:2000-06-08
Glendale, CA | reply to Inventor
I must say it's funny how the MJ inventor is using AOL and how horrible his typing skills are.
As far as the service, you get what you pay for people. Common. When I first heard about MJ, I definitely giggled on the inside. I thought to myself that there must be a catch and if it's too good to be true, it is. Well, guess I wasn't wrong.
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The Internet is about to go down....it is actually. |
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| reply to shwing
said by shwing:I would like to know why there is no uninstaller included with the software??? Maybe because Dan figures that if you quit using magicjack, but still have the adware program installed, he can still pump ads to your pc.
I don't know if that is correct, but I wouldn't be surprised that Dan's mind works that way. |
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| reply to r81984
said by r81984:I guess you did not read the article. They are blocking calls to free conference call not to force you to use something else. It is because calling free conference call service causes MJ to get charged by the minute. MJ created their own free alternative » www.freemagicconference.com/ before blocking the scammer Iowa conference call number. So no one had any conference call down time. You are still free to use other free conference or pay conference call numbers that are not in Iowa. How much is Magic Jack paying you? You defend Magic Jack like you are an employee. Why would anyone want to use a service that blocks any calls? If I pay for a phone, no matter what the price, I expect to call whoever i want whenever i want. |
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If the magicjack product was all it's cracked up to be there wouldn't be sites like »www.magicjackbuyback.com |
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44
1 edit | reply to Boiler Up
Because Magic Jack saved me a fortune when I had to move to Canada for 6 months for work and still talked to my fiancee, friends, and family.
I would have been out of alot of money if is was not for Magic Jack. I bet everyone on here bad mouthing them has never even used the service.
So you feel Magic Jack should allow you to call scammer phone numbers?
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Democrats are not Socialists any more than Republicans are. |
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| WOW! Are you in the Magic Jack Marketing Dept? If not, you definitely need a promotion! |
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX | If a company saved you hundreds of dollars you would definately defend them.
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Democrats are not Socialists any more than Republicans are. |
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AirGig
join:1999-11-21
New York, NY | reply to Inventor
There's an awful, and I do mean that literally, swarm of FUD about MagicJack in this thread.
It's unwarranted.
MagicJack is incredibly inexpensive and incredibly reliable.
I expect MagicJack to maintain a sustainable business and if that means blocking a service that is unreasonably taking advantage, so be it.
Meanwhile, I'll continue to bank over $120.00 per month in savings by using MagicJack. |
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