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Let's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  
cuetrip

join:2009-09-09
Tacoma, WA


2 edits

I got the call ... 680G last month

So how many of you have actually had their accounts suspeneded/cancelled?
I got "the call" this morning and have been scouring the boards for hours. They said I'd hit 680 gigs last month. I asked, "so how much have I used so far this month?". They didn't know. I'm pretty sure i'm already over 250.
Anyone actually lost their account? What if you have TV and phone with CC too? I can't believe they'd risk losing me on all accounts, especially when i do have a cable alternative here.
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL

1 edit

Re: I got the call ... 680G last month

Yes, they have suspended the Internet portion of the people's account for the year period without regard to other services or accounts. If you look in this thread and search (thread search) for the word call, you should get a few testimonials.

sortofageek
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join:2001-08-19
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said by cuetrip See Profile :

So how many of you have actually had their accounts suspeneded/cancelled?

There is a recap of subtopics related to that in the first post in this topic.

To date, here it is:

Reported warnings/disconnects for exceeding cap

»Warned for exceeding the cap, used 715G last month
»Got the call. We used 610GB on a 50mbit/10mbit d3 connection
»Account cut off at 250G? Correction: 715G
»I got a warning from Comcast
»So, has anyone gone over the cap?
»Anyone got letter from Comcast ...
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dvlogic

join:2009-07-09
Santa Cruz, CA

Re: I got the call ... 680G last month

Can one assume that the total codewords from the modem status page is somewhat a measure of the usage since the modem was last reset?

JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·Comcast

Re: I got the call ... 680G last month

"Downstream UnErrored Codewords - Number of codewords received by the cable modem's RF interface without error, regardless of destination. Each modem will see all downstream traffic, but will only bridge packets destined for it's own MAC address."

So no, that would tell you something about your node, maybe?
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable

Re: I got the call ... 680G last month

Two small things to improve a great post:

1) "packets destined for it's own MAC address" Should be"packets destined for the MAC address of the computer or router connect to the modem".

2) "that would tell you something about your node, maybe" Should be downstream channel, not node.
Forums » US Cable Support » Comcast » Comcast HSILet's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  


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