said by ricep5:No one is checking the SLA's when doing a comparo with residential and commercial accounts. You are all focused on bitrates, caps and monthly costs.
Comcast Business biggest achilles heel is that they can't provide a telco level SLA on their cable based broadband. They don't provide service credits when the service goes down. (and it does go down) Unless someone can find me some fine print, it's a "best available" service like residential.
There is no way I would mux SIP voice channels on a Comcast Business IP link. While the price does compete with the TWT Campus Ethernet offering, TWT provides a superior SLA.
IMHO: Comcast Business is good for SMB's, tertiary links in DR or when you need basic broadband for VPN in a remote locale underserved by a telco.
Upon reading your post, I thought to myself, "half of that entire paragraph is a bunch of acronyms". Right on!
