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Blackhood

join:2000-12-04
Parsippany, NJ

How long should I stick with zyan?

Ok.. So how long before I call to cancel service? Or should I just let them go under (assuming they do)..
I can't stand em.. I have been with them for 2-3 months and have yet to receive an invoice! Yet they keep charging my card.. But no invoice.. Unbelievable.


virte
Rabid Wombat

join:1999-11-18
Roanoke, VA

If you are an end user, you should leave Zyan immediately. You risk disconnection, otherwise.
If you troll through the postings, here, on DSL Reports, you should see several folks soliciting your business because of this situation.
Speakeasy, for instance, has a program called "Ellis Island" which allows you to transfer your connection away from Zyan.
Whoever you decide to use, you should do it soon.


mjblites

join:2000-11-28
Tacoma, WA

reply to Blackhood
Typically if your billing for any ISP's services is via credit card, you wouldn't receive an invoice. Your credit card statement is your invoice copy.
I have been with several ISP's and have never received one invoice, until I had one that I paid monthly via check, because I chose to be invoiced.


Blackhood

join:2000-12-04
Parsippany, NJ

reply to Blackhood
Thanks guys! Will leave zyan. Looking into others.


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