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join:2003-06-29
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| reply to godlikesme
Re: [iPhone] 3.1 breaks Exchange Sync said by godlikesme :
Not to jump the gun here or anything but I think this may be grounds for a class-action lawsuit for 3G owners. [snip] There was no literature about it not having hardware encryption that if implemented by my IT department would not allow me to access corporate email. [snip] Either way, this is bad news for all the 3G corporate users out there and something must be done. Anyone for starting a petition?
Sorry, but not documenting that a feature is absent is not grounds for a class action lawsuit. The iPhone also didn't support MMS for a long time, still requires multiple inboxes instead of a unified inbox, is not linux compatible, etc etc. Should we start several class action lawsuits?
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-Ryan
sig for sale! Only one previous owner, lovingly cared for |
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| True, but for starters people have already started filing lawsuits against AT&T for the whole MMS thing and as for whether or not I'm justified in suing a company for not documenting or supporting a feature is not my argument. All of the things you mentioned can be supported with software updates. My argument is that Apple sold me a product that will never support hardware encryption just like it will never have a digital compass. The only difference is that I knew the 3G didn't have a digital compass and that it's absence won't prevent me from using Google Maps after future updates are applied. Although after this experience I'm not so sure. 
Apple stated that the iPhone 3G supports MS Exchange. It may do a poor job of doing it and there may be many features that it does not currently implement but none of them actually prevent me from accessing my corporate email. This 3.1.1 update completely screws iPhone 3G owners. Period. |
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| As an Exchange admin, with lots of iPhone users, I was concerned that we would have this issue. It turns out that these encryption settings are _not_ the default on Exchange 2007 SP1, just an optional feature, so our iPhone 3G users have had no difficulties. I hate to say it... but the real problem is not Apple or Microsoft, but your Exchange Adminstrator. |
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