 MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12
1 edit | reply to godlikesme
Re: [iPhone] 3.1 breaks Exchange Sync said by godlikesme :
I purchased the 3G back in December of 2008 only because I was told it supported MS Exchange. There was no literature about it not having hardware encryption that if implemented by my IT department would not allow me to access corporate email. I know this may sound Troll'ish, so I apologize, but just because your IT Department can't use Google doesn't mean you can start a class action lawsuit. A simple Google search shows that the iPhone 3G doesn't support data encryption with Exchange: »www.google.com/#hl=en&source=hp&···7f87ed47
The iPhone supports Exchange just fine, what it doesn't support is a single feature added in SP1 as Daemon  noted. No one is forcing Exchange-based organizations to use pre-3GS iPhones. You can't sue or start a class-action lawsuit because you didn't perform due diligence before deploying iPhones in your organization.
What you can do is fire the member of your IT staff who didn't perform the necessary research, or lied and said the device supported encryption when in fact it never has, if encryption is that important to you.
|
|
 ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4 | Great post, Matt. |
|
|
|
| reply to Matt
All good points Matt. But I can't believe all the people out there who are screaming bloody murder about something like MMS which the lack thereof does not exactly qualify as "missing a critical component" nor does it stop anything from working. It is such an over-hyped feature in the first place!!! Again, I think the absence of new email notifications for messages in subfolders is a much, much, much bigger issue than anything people are complaining about right now. As much as I want Flash, I can "somewhat" understand the issues that might be causing the delay but with the whole subfolder thing there's just no excuse.
I don't want to get too off topic and I do see your point about putting some of the onus on my IT department but don't you think that it's just a tad bit misleading for Apple to announce to the world that the iPhone supports MS Exchange and for a 14 months there are no major hiccups until all of a sudden they push an update that actually enforces hardware encryption without even so much as a warning? If the iPhone is capable of preventing me from accessing my corporate email now because my device doesn't support hardware encryption couldn't a similar test have been performed prior to applying the update in order to warn me in advance?
Getting back to the whole "blame the IT department" I still feel that the information regarding hardware encryption should have been much, much, much more prominent -I'm talking "cigarette label prominent". If this was something that Apple knew they would ultimately have to succumb to then they should have kept customers informed at the time of purchase. There was no reason for anyone to expect that one day their email would work and the next day it wouldn't. |
|
| said by godlikesme :
Again, I think the absence of new email notifications for messages in subfolders is a much, much, much bigger issue than anything people are complaining about right now. As much as I want Flash, I can "somewhat" understand the issues that might be causing the delay but with the whole subfolder thing there's just no excuse. Wrong. You CAN be notified when mail is pushed to a subfolder on the iPhone. To enable this:
tap Settings > Mail, Contacts, Calendars > Fetch New Data > Advanced > [select the account that is Push enabled]
In that window you should see an option to select the folders to push new email to, the default is for the Inbox ONLY.
"Matt" said something about blaming the IT guys for not knowing that pre-3Gs the iPhone didn't support Exchange encryption, fine. But why didn't Apple make it known or mention this themselves beforehand? As an "IT guy" I'm forced to deal with a fleet of 3G users in the field that can't access their e-mail in real time because that's the phone the CEO demanded despite my assertion that it's not the best choice.
Business as usual for Apple just may cost me my job. |
|
| I have all those settings configured. I know all about how the push stuff works. Trust me I have researched this subject to death. What I have noticed is that Apple has been incorporating fixes to address this issue in recent releases but hasn't come full circle. When the iPhone 2.2 OS was all the rage the only time you were notified about new messages with the red new message indicator was when they were in your inbox. In addition, no new messages in any of the subfolders were retrieved unless you navigated into each subfolder and clicked refresh. In the next OS release you were no longer required to navigate to each subfolder to refresh their contents. In the release that followed that the phone would vibrate when new messages in both the inbox and/or subfolders came through.
To date however, the only time you actually see any form of "visual" indicator on the mail application icon is when new messages are in the inbox -not subfolders. |
|
