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ctg1701a
VIP
join:2008-08-07
Philadelphia, PA

[DNS] Updated DNS tools on http://dns.comcast.net website

Hello,

The Comcast DNS team has just rolled out what we hope will be some helpful tools for our customers which you can find here:

»dns.comcast.net.

The new DNS cache query tool will allow customers to run queries against not only our National Domain Helper cache servers but also the No Redirect caching servers as well. You can also run a custom query against other third party DNS servers.

We have also added a server status page as well as an overall DNS health icon to the main page so customers can verify the current health of our DNS caching platform. We plan on enhancing the functionality of this health page in the future.

As we roll out new features or announcements, we will post them to this website.

We hope that you find these tools useful, and if you have any suggestions, please let me know.

Thanks

Chris


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

Nice page. Glad to see that you guys are doing this. Kudos to you and your team Chris, and to all the powers that be at CC !
--
9/11 May God rest their souls.


iansltx

join:2007-02-19
Golden, CO
kudos:2

reply to ctg1701a
Very nice page, though I'm unsure of what some of the acronyms for cities are. BVRT? CHLM? MANA?



ctg1701a
VIP
join:2008-08-07
Philadelphia, PA

said by iansltx:

Very nice page, though I'm unsure of what some of the acronyms for cities are. BVRT? CHLM? MANA?
Those are actually our physical sites for datacenters we use internally. I'll get it updated with some user friendly names soon.

Thanks


snolsen

join:2004-01-10
Bedford, NH

reply to ctg1701a
I'll stick with OpenDNS........



ctg1701a
VIP
join:2008-08-07
Philadelphia, PA

said by snolsen:

I'll stick with OpenDNS........
Maybe we can change your mind in a few months as we roll out some new things, but to each their own.

iansltx

join:2007-02-19
Golden, CO
kudos:2

reply to ctg1701a
Okay. I know the other ones (Atlanta, Chicago, Denver, Detroit, Naples, Philadelphia, Pittsburgh, San Jose, Utah).



Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
united state

2 edits

reply to ctg1701a

said by ctg1701a:

said by snolsen:

I'll stick with OpenDNS........
Maybe we can change your mind in a few months as we roll out some new things, but to each their own.
This is the problem though. DNS is DNS. Anything that gets rolled out is going to be an aberration.

a DNS server should not help me a search for things. I shouldn't need to opt out of a DNS server breaking standard web protocol and answering instead of the host im actually trying to contact.

While I appreciate that things have changed a bit at corporate they are still missing the big picture and are looking for ways to continually monetize services that are not meant to be monetized in the first place. This isn't your fault, this is the marketing departments fault for having more control over engineerings sprint sessions than they should.

Thats why people use OpenDNS. It does its job and nothing else because thats what it is supposed to do. I personally use OpenDNS on top of TreeDNS that way I don't need to worry about BS and my frequent looksups are instantaneous.
--
Forum Posts:7500


ctg1701a
VIP
join:2008-08-07
Philadelphia, PA

said by Qumahlin:

said by ctg1701a:

said by snolsen:

I'll stick with OpenDNS........
Maybe we can change your mind in a few months as we roll out some new things, but to each their own.
This is the problem though. DNS is DNS. Anything that gets rolled out is going to be an aberration.

a DNS server should not help me a search for things. I shouldn't need to opt out of a DNS server breaking standard web protocol and answering instead of the host im actually trying to contact.

While I appreciate that things have changed a bit at corporate they are still missing the big picture and are looking for ways to continually monetize services that are not meant to be monetized in the first place. This isn't your fault, this is the marketing departments fault for having more control over engineerings sprint sessions than they should.
You are right, DNS is DNS, but getting servers that are closer to help CDNs perform better and adding additional capacity is something we can do to help. My team is doing a lot of very cool things that are coming together very soon.

netcool
Premium
join:2008-11-05
Englewood, CO
kudos:9

reply to Qumahlin
If I'm not mistaken you have to opt out of OpenDNS' domain helper service as well.


AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Yes, you do. Even though I am in the camp that is not really in favor of "assisted DNS searches", it still amazes me how quickly OpenDNS gets thrown out as an alternative to avoid the "assisted DNS search".

/rant



backfeed
is giving feedback

join:2002-12-16
Peru, IN
Reviews:
·Comcast

reply to ctg1701a

said by ctg1701a:

Hello,

The Comcast DNS team has just rolled out what we hope will be some helpful tools for our customers which you can find here:

»dns.comcast.net.

Thanks

Chris

Chris,
I want to thank-you for posting this. It is very handy to be able to get information that is not "dumbed down" for the masses.
Many of the users of BBR are techs, network engineers, or other technical professionals. I cannot tell you how much I appreciate the presence that CC has made on these forums and the respect that has been shown to us that know a little more than the average users. I have been a customer of Comcast since you guys purchased the Insight assets in our area. The techs in Peru and the surrounding area have been great to work with and the service has rock solid with very few issues.
Thanks to you and all on the CC team.
Keep up the good work!
Regards from Indiana
--
There are 10 types of people. Those who can read Binary and those who cannot.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:2
Reviews:
·Comcast

reply to ctg1701a
Sweet! Finally got a DNS status page. All you guys need now is a matching Network Status page showing hubs and/or other major equipment so that the consumers can see in real time how well things are flowing or where there are temporary slowdowns, so that they could know if its an issue with them locally or if its a larger regional issue. In other words a network health page. Maybe show load levels in real time graphically in colors?



Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:2

1 edit

reply to backfeed
I second this, Comcast has been the most reliable serivce i've ever had, even more then the electric company lol. Keep up the great work Chris, and Steve, and everyone who takes the time to help others out with their issues.



Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:2

reply to AVonGauss
dont forget you can opt out simply by changing the DNS addresses in your router or PC using the addresses provided on that DNS page.



snolsen

join:2004-01-10
Bedford, NH

reply to AVonGauss

said by AVonGauss:

Yes, you do. Even though I am in the camp that is not really in favor of "assisted DNS searches", it still amazes me how quickly OpenDNS gets thrown out as an alternative to avoid the "assisted DNS search".

/rant
But I chose to use OpenDNS. It does a lot more than just DNS lookups. Have you ever used it?

I didn't see anything on the Comcast site except a bunch of links.

caco
Premium
join:2005-03-10
Whittier, AK

reply to iansltx
Beaverton
Chelmford
Manassas
--
»www.seabee.navy.mil



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

reply to Mike Wolf

said by Mike Wolf:

. All you guys need now is a matching Network Status page showing hubs and/or other major equipment so that the consumers can see in real time how well things are flowing or where there are temporary slowdowns, so that they could know if its an issue with them locally or if its a larger regional issue.
Ahhhh...... To dream.....
--
9/11 May God rest their souls.


ctg1701a
VIP
join:2008-08-07
Philadelphia, PA

reply to Mike Wolf

said by Mike Wolf:

Sweet! Finally got a DNS status page. All you guys need now is a matching Network Status page showing hubs and/or other major equipment so that the consumers can see in real time how well things are flowing or where there are temporary slowdowns, so that they could know if its an issue with them locally or if its a larger regional issue. In other words a network health page. Maybe show load levels in real time graphically in colors?
I don't control that aspect of the network, but I know the people who do. I'll mention it to them and see if anything is in the works or if something like this is possible.

Thanks

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:4
Reviews:
·SONIC.NET
·Pacific Bell - SBC

reply to snolsen

said by snolsen:

But I chose to use OpenDNS. It does a lot more than just DNS lookups. Have you ever used it?
I choose not to use OpenDNS. All of the extra services they offer can be replicated by other means.

For people who just want basic DNS, opting out of Comcast redirect is probably easier (now; after their changes in their opt out system) than opting out of OpenDNS redirect.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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