veloct
Premium
join:2003-01-21
Moosup, CT | What is going on
Last two days service has been terrible, constant drops. This is freaking brutal. |
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billh491
join:2001-08-09
Pomfret Center, CT | Things are ok up here at the end of the line in NW Putnam. |
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nelamvr6
High-End Headphoniac
Premium
join:2000-11-28
New London, CT
clubs:  | reply to veloct
Things are fine here in New London... |
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jsz0
join:2008-01-23
Jewett City, CT
 ·Comcast
| reply to veloct
There's a large amount of rebuild work happening in the Plainfield/Mossup area over the last several days. Without knowing all the details of your exact location I'd say there's a very good chance you're in one of those areas. The good news is you'll probably have new lineup/services in the next month. |
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Nyteroad
join:2009-09-15
Sterling, CT
| reply to veloct
So we just moved to Sterling from RI .... man i gotta say this is terrible...we left Cox cable and moved to metrocast i was getting 24mb downloads with 5 to 6 mb uploads ..now i pay 69.95 a month 29 dollars more than cox for the "gamer" package which is suppose to be 10 to 1 and I'm lucky if I'm breaking 1 to 1? not to mention its hit or miss if the service is actually on . Wake up take a look nope modem is flashing no internet for awhile....Is this how you run a company where your customers pay you 170 a month for internet and TV ( yes we are not eligible for the bundle since we cant get metrocasts phone here WTF is that ) so now I'm stuck paying 50 dollars more a month for poor internet and no phone to boot...from everything i have seen this is our only choice for out here man i would pay good money for Fios...or my old ISP  |
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Nyteroad
join:2009-09-15
Sterling, CT | reply to veloct
Sad...  |
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jsz0
join:2008-01-23
Jewett City, CT | reply to veloct
Please PM me your modem MAC. Something is definitely not right to be seeing those speeds. |
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billh491
join:2001-08-09
Pomfret Center, CT
| reply to veloct
Nyteroad I know the speeds here in Metorcast are not what you where getting in RI the main reason is Cox has Verizon breathing down their necks with FIOS in CT we have ATT "pumping" out only 6 meg DSL so there is no need for Metrocast to give us the great speed others see.
But on a positive note when ever I have had issues with speeds they have worked out the problems quickly for me. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to jsz0
Somethiing is funky up here this evening...
 |
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billh491
join:2001-08-09
Pomfret Center, CT | reply to veloct
While not as bad as yours I have 7 down and I am only getting 5 on metrocast own test! and between 3 and 5 down on other tests. |
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shmeatbag
join:2007-03-10
Plainfield, CT
| This Plainfield, CT tonight for about 20 min. out every hour.
Metrocast tech support said everything is fine. ????
I really didn't want to this but it looks like I have to call AT&T. I can't risk not having a working connection when I work two days at home a week.
If it is network bandwidth or limitation of copper coax then I wish Metrocast would ditch the gamer package and lower the speeds and or take away video if it is to much. I'd rather have reliability rather than raw speed.
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tenpin784
I Went To The Dark Side?
join:2001-03-30
New Durham, NH | You have something else wrong all together.
Did you give your HFC MAC to jsz0? So he can look into it? |
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veloct
Premium
join:2003-01-21
Moosup, CT
·Metrocast Communic..
 ·AT&T Yahoo
 ·LINGO
| If you call Metrocast they do give out some information on the work that is happening on the north system (Plainfield Area). It just so happens that they were working in Plainfield and that's probably why you saw those real bad speeds. Like tenpin suggested, pass along your HFC MAC address to someone or call in a ticket. |
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Nyteroad
join:2009-09-15
Sterling, CT
| reply to veloct
I have been trying to get him my mac address but i have been without internet for 3 days im posting this from my phone. i will try to pm you when i get home but not sure if i can with my phone.....i was on the phone with tech support last night for over an hour kid had no clue finally put me on hold to call the "on call tech" who was suppose to call me with in an hour so here i am 9 hours later guess i can try to call them again not sure what good it will do i have been with metrocast for 3 weeks been without internet more than with......any help would be great since i rely on it for my job. |
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shmeatbag
join:2007-03-10
Plainfield, CT | reply to veloct
I just PM'd jsz0 with my HFC MAC.
Thanks. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| reply to billh491
said by billh491  :While not as bad as yours I have 7 down and I am only getting 5 on metrocast own test! and between 3 and 5 down on other tests. When it was "normal" so to speak that is what I was seeing also. Nothing close to where it should be.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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Nyteroad
join:2009-09-15
Sterling, CT
| reply to veloct
a tech managed to get me back online but my speed is crazy slow i am sending you my mac address now and the guy at tech support is sending a person out here on tuesday because the signal going into my house is to strong??
Here is todays numbers and i pay for 10 to 1?
 |
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tenpin784
I Went To The Dark Side?
join:2001-03-30
New Durham, NH | If you send your MAC to me, I could also look into it. |
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Nyteroad
join:2009-09-15
Sterling, CT | reply to veloct
Sent Tenpin thanks! |
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papi4baby
join:2008-01-19
Callaway, MD | reply to veloct
Oh yeah, it's banging tonight....
PS Is been like this for over a week now. POS. |
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