| I gave them a chance... I recently moved to an area where my only two options are Fairpoint and Time Warner. I honestly and objectively looked at the plans side by side, tried to ignore the possibility of poor customer service...and called into Fairpoint. I told them my situation, just bought a new house, need new service, would like to be a Fairpoint customer, etc.
When they told me what they had to offer, and because I wanted more than 3mbs...their pricing wasn't even close to TWs. I mentioned this, expecting something along the lines of "well, let me talk to my manager and see what we can do!"...instead I got nothing. I mentioned that Fairpoint really needed help from a PR perspective, maybe a killer deal or offer from them over the next 6 months would help get customers back, at least get them to talk about the possibility of signing up with Fairpoint. Go hard at TWs packages, really try to undercut them if only for PR purposes....
Nothing.
I tried this 3 times. 3 different people. No deals...no special offers to come remotely close to TWs package.
I reluctantly called TW and went with them |
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| I guess I'm at a loss as to why the poor little fairpoint or frontier should have to be on the hook for providing all this expanded DSL and other coverage when verizon for all those years and all the tax subsidies never did it? For one because they're promising to in order to get the deals approved?why didnt they hold verizon to it and make them do all this broadband nonsense. A very good question, given Verizon also constantly makes promises they fail to deliver on. |
