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sibisties8

join:2002-10-19
Montreal, QC
reply to TheOptimus

Re: [Internet] Bell Internet Performance - Slow speed

I must repeat: Bell throttles your P2P traffic to 30KB/s during "peek hours".



should B

@mc.videotron.ca

said by sibisties8:

I must repeat: Bell throttles your P2P traffic to 30KB/s during "peek hours".
I think he's aware of that already (or should be).

But he isn't seeing the full speed with non-torrents and he isn't getting full speed off peak hours w/ torrents I do believe (from what I understood).

His stats are good (aside from his upstream SNR).

So what I think he is saying is that he would like someone who is knowledgeable w/ torrents to help him with the proper setup (maybe that half open stuff I read about).

And also if there are any system tweaks he should be aware of. Since he's coming from cable to DSL normally the MTU is 1500 for cable. Bell is 1492. But I don't think this is an issue since he has no router and is using a Bell supplied modem-router. So should be a non-issue. So he is also looking for a hand at tweaking stuff on his end for DSL, as applicable.

I think he's aware of the 30kB/s throttle on whatever Bell feels like throttling. If he isn't, then Bell should have informed him when he signed up for their service.

Not like Bell has a big page warning telling consumers they don't actually give what they sell now do they? Where do they say: WARNING we sell 7-meg or 12-meg and give you 240kb/s (30kB/s). Customer beware. Not like they tell people when people call them either.

If he's not happy with it he should cancel and go back to videotron and endure no further hassles from Bell's crippled service.

Easy as that.

So if he hasn't awaken to this yet, he should be now

TheOptimus

join:2003-12-23
Montreal-Nord, QC
reply to TheOptimus

Again here's the stats from 2wire modem.

twdsm.attenuation_ds = 12.18; % Only calculated during training
twdsm.attenuation_us = 2.00; % Only calculated during training
twdsm.margin_ds = 26.63;
twdsm.margin_us = 7.00; % Only calculated during training
.

Yes i kind of realised now between 4pm and 2am, they kind of throttle down the speed to 25 kB/sec (yes kB) with uTorrent.

and i think it's bell policy not to mention that you speed does reduce between 4pm and 2am. Every body from bell seems to stay it's fast !!! I guess they don't know what is speed !

But still don't see why I cant get any faster download in the other time zone !

Going back to videotron, is not in my plans yet. After many years of being a customer, they have on many occasion **** me off. I have paid them to install extra outlets in my house, they are saying that I'm not allowed more then one outlet and that i was stealing ! i paid to install outlets and I'm stealing ! they come to my house like real farmers no class and with no professionalism and tell you off and charge you 70 $ for absolutely nothing just to tell me off because I was supposedly yelling in my router !

So i moved everything away from videotron. Especially, they don't have many english channels and i find they are more expensive then the competition. Every time there's a new channel, videotron is the last one to add it on to his grid just because it's not a TVA or Quebecor channel.

I'm pretty mad at bell but frustrated from the service of videotron. I wish we had Rogers or other competitors!!! well we will see what i will do with this ISP in the next couple days.

Like i said if anyone as a clue how to tweak a computer to boost the performance or has a link, let me know ! For uTorrent or internet explorer.

thanks for everything @videotron !

(too bad that the original owners of videotron sold the company to Quebecor ! they had the service and the vision)



hmm weird

@mc.videotron.ca

Everyone has multi-outlets for their cable tv. They don't charge more that I know of and allow this. From my understanding they just don't allow it between different dwellings.

Pretty sure they allow this.

But I know many who have it and run it to 3 apartments. This they don't want though.


oneightyone

join:2009-10-13
Toronto, ON
reply to line stats

I'm wondering whether or not I am getting what I pay for. Paying for Max 12; at the moment getting 1/3 that speed.

twld.ds_capped_rate = 7616;
twdsm.attenuation_ds = 10.91; %
twdsm.attenuation_us = 7.50; %
twdsm.margin_ds = 25.00; %
twdsm.margin_us = 6.00; %
twdsm.rate_net_us = 200;
% Max Rate with Impulse Noise Compensation (5min intervals)
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0; 0; 0; 0; 0; 0; 0; 0;
0; 0; 0; 0; 0; 10060; 10112; 10216; ];



nope

@mc.videotron.ca

You already have a post going here »Bell Max 12...more like max 4mbps...why? which was replied to, so ideally it should stay there, but anyhow, no. You don't have what you are paying for.

They have you on a 7-meg profile it seems and not 12.
(twld.ds_capped_rate = 7616; = 7-meg profile)

Since this is a new install (I think) tell them you don't want your billing to start till you actually have what you are paying for (in other words a credit till you have what you bought).


dslrocker3

join:2002-05-26
Toronto

1 edit

Click for full size
"twdsm.rate_net_us = 200;"

That shows us the upload sync rate is 800 Kbps (mutiply the above value by 4 as instructed to so by a 2wire modem html page that I have seen before). However, we are missing the "twdsm.rate_net_ds" value which will tell us the actual downstream sync rate.

"twld.ds_capped_rate = 7616"
This number is suppose to represent the maximum download sync speed allowed by your profile in Kbps. However, I have documented that the 2wire modem can report this number in error when you are really on a 6016Kbps profile.

In my picture, notice how it reports a profile speed of 7616Kbps but an actual sync rate of 6016Kbps? There is plenty of buffer to connect higher (my line could actually do more than 10Mbps, according to one of the other 2wire html pages).

oneightyone

join:2009-10-13
Toronto, ON
reply to TheOptimus

twdsm.rate_net_ds = 1264;

So this would represent my downstream sync rate.
Thanks for all of the helpful input guys. Paints a better picture to what Bell is doing, compared to what they supposedly offer.

Still sounding like a big bad phonecall is in order, once again...



good one

@mc.videotron.ca
reply to dslrocker3

Good observation dslrocker3

Will make sure to add this in the future.

This does make more sense, and also makes sense in regards to some other posts.

oneightyone, according to this stat you are on a 5-meg profile (even worse), which makes more sense given your speed tests in the other topic, and in regards to this topic as well.

+1 dslrocker3

I've always noticed this difference as well, but just wrongly assumed the capped rate would be the correct one when there were differences. Excellent catch.


dslrocker3

join:2002-05-26
Toronto

3 edits
reply to oneightyone

said by oneightyone:

twdsm.rate_net_ds = 1264;
You are synced at 5056Kbps/800Kbps (by the way, you line is capable of about 10Mbps on the downstream in ADSL1 mode and even more in ADSL2 mode). the incorrect profile reporting of 7616Kbps appears to be a bug in the 2wire firmware (and I have a strong suspicion that it has something to do with IKNS because this number was always correct for me before beeing hooked up to an RDSLAM).

dslrocker3

join:2002-05-26
Toronto

1 edit
reply to TheOptimus

The Optimus, you are set to 8.5Mbps sync rate and I don't see that many errors on your line. It's probably not a line problem. It could be the modem or it could be your computer. Either that or there is just a general slowdown in the sties that you are going to.


oneightyone

join:2009-10-13
Toronto, ON
reply to TheOptimus

Thanks a lot guys. Seems the conversation provided some key help.
Problem was addressed on the Direct Forum, and now we're running at more reasonable speeds (10mbps), which is much closer to what I am paying for.

Thanks again.



shrug

@mc.videotron.ca

If you get a chance (or feel like it) can you post the "cap" rate and the "net" rate again just to compare what they are set at now?

Has me curious...

twdsm.rate_net_ds =
twld.ds_capped_rate =

If they don't come out to the same value, can you tell us what you get on average with a speed test as well (downstream), in addition with the 2 values above.

ty.



EblouixJPM

@dsl.bell.ca
reply to TheOptimus

HI,
I have a similar problem with my Bell-Sympatico line. Here are my values as provided by the refered site:

twdsm.attenuation_ds = 49.36; % Only calculated during training
twdsm.attenuation_us = 31.00; % Only calculated during training
twdsm.margin_ds = 15.00;
twdsm.margin_us = 19.00; % Only calculated during training

twld.ds_capped_rate = 4032;

What do you think? Personnally, I think my line is quite bad!!!
Thanks for your help and comments.



looks ok

@mc.videotron.ca

said by EblouixJPM :

HI,
I have a similar problem with my Bell-Sympatico line. Here are my values as provided by the refered site:

twdsm.attenuation_ds = 49.36; % Only calculated during training
twdsm.attenuation_us = 31.00; % Only calculated during training
twdsm.margin_ds = 15.00;
twdsm.margin_us = 19.00; % Only calculated during training

twld.ds_capped_rate = 4032;

What do you think?
Stats show you should be able to handle more.

Jump in the direct forum and ask for a 5 or 6-meg profile.

Paste the stats again here when they bump up your speed.

(next time paste ALL the stats as detailed in the post).


Mauricio
aka CigaR
Premium
join:2008-12-06
Montreal, PQ
kudos:1

1 edit
reply to dslrocker3

said by dslrocker3:

You are synced at 5056Kbps/800Kbps (by the way, you line is capable of about 10Mbps on the downstream in ADSL1 mode and even more in ADSL2 mode).
I thought 8 mbps was the maximum sync on ADSL (G.DMT annex A) or is it the maximum sync Bell would push on ADSL ?

dslrocker3

join:2002-05-26
Toronto

1 edit

8Mbps is the maximum on g.dmt but some modems estimate what the maximum would be if higher speeds did exist on g.dmt (which they don't). To my knowledge, the fastest Bell G.dmt profile is 7040/800 Kbps.



Mauricio
aka CigaR
Premium
join:2008-12-06
Montreal, PQ
kudos:1

said by dslrocker3:

8Mbps is the maximum on g.dmt but some modems estimate what the maximum would be if higher speeds did exist on g.dmt (which they don't). To my knowledge, the fastest Bell G.dmt profile is 7040/800 Kbps.
I've actually seen 8000/800 or something like that. I believe HiVolt See Profile was on it a while back.


hmm

@mc.videotron.ca
reply to Mauricio

said by Mauricio:

said by dslrocker3:

You are synced at 5056Kbps/800Kbps (by the way, you line is capable of about 10Mbps on the downstream in ADSL1 mode and even more in ADSL2 mode).
I thought 8 mbps was the maximum sync on ADSL (G.DMT annex A).
I believe Bell change that to the 7-meg profile. Deadpool stated this in the forum around 6-months ago (but who knows).

So if this is the actual case, this could explain the difference between the "cap" rate (7-meg) and the "net" rate (true rate) for those on ADSL (G.DMT annex A).

Best guess.


Mauricio
aka CigaR
Premium
join:2008-12-06
Montreal, PQ
kudos:1

said by hmm :

So if this is the actual case, this could explain the difference between the "cap" rate (7-meg) and the "net" rate (true rate) for those on ADSL (G.DMT annex A).
Notice the Max1 Max2 Max3 values in dslrocker3 See Profile's post. They all show 8128 kbps, which I believe, indicate G.DMT annex A's theoretical limit.

Perhaps that's why the modem also reports a capped rate at 7616 kbps at the top of the page; even though the user's profile is set at 6016 kbps.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
reply to dslrocker3

said by dslrocker3:

8Mbps is the maximum on g.dmt but some modems estimate what the maximum would be if higher speeds did exist on g.dmt (which they don't).
8128kbps down is the maximum attainable sync rate for the ANSI T1.413 Issue 2 protocol
Any modem that shows a maximum attainable sync rate higher than 8128kbps also supports the adsl2 and adsl2+ protocols

Most dslams support the current protocols
ANSI T1.413 Issue 2 8 Mbit/s
G.DMT Annex A(992.1) 12 Mbit/s
ADSL2 (992.3) 12 Mbit/s
ADSL2+ (992.5) 24 Mbit/s
Plus some other protocols

kovy

join:2009-03-26
kudos:8
reply to Mauricio

said by Mauricio:

said by dslrocker3:

8Mbps is the maximum on g.dmt but some modems estimate what the maximum would be if higher speeds did exist on g.dmt (which they don't). To my knowledge, the fastest Bell G.dmt profile is 7040/800 Kbps.
I've actually seen 8000/800 or something like that. I believe HiVolt See Profile was on it a while back.
It's 8500/800 or 8500/1000, Dslam don't have profile above 7000/800.

Anzio

join:2008-11-22
Innisfil, ON
reply to good one

Just curious

% Downstream C-RATES1 max rate (kbps)
twld.ds_capped_rate = 7040;

twdsm.attenuation_ds = 32.17; % Only calculated during training
twdsm.attenuation_us = 31.00; % Only calculated during training

twdsm.margin_ds = 12.00;
twdsm.margin_us = 10.00; % Only calculated during training

twdsm.rate_net_ds = 1760;

% Max Rate with Impulse Noise Compensation (5min intervals)
twld.max_rate_with_inc = [
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0; 0; 0; 0; 0; 0; 0; 0;
0; 10992; 11192; 11408; 11252; 11260; 11252; 11252;
11256; 11256; 11256; 11252; 11252; 11228; 11252; 11248;
11240; 11072; 11228; 11232; 11236; 11236; 11240; 11240;
11240; 11240; 11240; 11240; 11240; 11244; 11236; 11240;
11232; 11228; 11228; 11224; 11228; 11224; 11228; 11232;
11224; 11228; 11224; 11228; 11220; 11224; 11228; 11096;
11112; 11144; 11148; 11144; 11136; 11144; 11144; 11080;
11092; 11088; 11084; 11084; 11084; 11072; 11072; 11076;
11076; 11080; 11012; 11020; 10996; 10996; 10992; 11020;
11016; 11016; 11016; 11012; 11012; 11016; 11020; 11020;
11024; 11020; 11060; 11060; 11056; 11044; 11156; 11072; ];



looks ok

@mc.videotron.ca

Upstream speed: You didn't post it. Should be 1-meg per their advertised speed rates (and what you are paying for).

Downstream: you have 7-meg and you don't appear to be on a defective IKNS remote.

SNR's are ok, lowish, but a safe level. Keep an eye on these to see how these values jump around.

Occupancy: ~62-64% stable enough. If the gap jumps more it's indicative of a problem, which tends to also show in the SNR normally as well (but not 100% always, depending on cause).

So it's ok. Nothing stellar.

Check the upstream value, see if there is room to increase the speed since the upstream SNR seems to indicate you have a bit of room should you not have the full advertised upstream speed.


Anzio

join:2008-11-22
Innisfil, ON

Is it possible to tell what my line can support with these stats I have posted above?



Mauricio
aka CigaR
Premium
join:2008-12-06
Montreal, PQ
kudos:1

1 edit
reply to looks ok

said by looks ok :

Occupancy: ~62-64% stable enough.
Where do you see that value in the information he/she provided ? Or is it a rough estimate ?


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
reply to Anzio

said by Anzio:

Is it possible to tell what my line can support with these stats I have posted above?
That last 11 lines of figures are the maximum attainable sync rate for the downstream
The highest max rate is 11408kbps and the lowest is 10996kbps

You line can easily support a 8000kbps downstream sync rate, the sync rate should be lower than the max sync rate for stability

The modem has been running for 6 to 8 hours if you allow the modem to run without rebooting that table of figures can accumulate about 5 days of info

Anzio

join:2008-11-22
Innisfil, ON

I take it since it would be a 8000kbps downstream sync rate, theres no plans that would support me. That's too bad.

Do you know about anything I can do on my part or just sit tight and wait for Bell to upgrade my area, or add a plan to support me in the future.

Thanks.



calculated

@mc.videotron.ca
reply to Mauricio

said by Mauricio:

Where do you see that value in the information he/she provided ? Or is it a rough estimate ?
Calculated.

A search on DSLr (various FAQS throughout the site) will explain occupancy and how to calculate it.

Same method used by DMT and anything else that calculates occupancy.

(Actual/max attainable) x100% = Occupancy


Mauricio
aka CigaR
Premium
join:2008-12-06
Montreal, PQ
kudos:1

said by calculated :

said by Mauricio:

Where do you see that value in the information he/she provided ? Or is it a rough estimate ?
Calculated.

A search on DSLr (various FAQS throughout the site) will explain occupancy and how to calculate it.

Same method used by DMT and anything else that calculates occupancy.

(Actual/max attainable) x100% = Occupancy
Hmm. Makes sense. Thanks !