The Site > Old Forums > Qwest > I think Qwest is blocking YOUTUBE

reply to FenixSucks

Re: I think Qwest is blocking YOUTUBE

reply to FenixSucks
Has it been fixed yet?
It seems like posting on Qwest's twitter only results in a solicitation to contact them privately at talktous@ *** .com

The Twitter team only does the samething. If you have a problem, please contact us privately, blah blah.

OpenDNS does not function right when I put it in Qwest Actionscrap router, which explains why it wasn't working the first time around. With the OpenDNS enabled in my computer, Youtube is working pretty good. Is it safe to switch back to Qwest DNS yet???

for me contacting them directly only gets me to the same old thing, thats why every time i see them pasting that here it really bugs me, its not like they are reaching out to people in a meaningful way they are just trying to put you into the unplug wait plugbackin team hehe.

reply to FenixSucks
Lets see so Friday night i got bored and went to Youtube to listen to some riffs by people doing Rush songs and other tidbits of things. Using Qwest's DNS and I'm having no issues. So IF it is a DNS issue then I guess they have different DNS servers for different area's

I have a feeling it's actually routing issue not block or DNS

reply to FenixSucks
I did some digging around and found that people who have tried to use openDNS have a problem :

»forums.opendns.com/comments.php?···nID=3339

Youtube decides where to send traffic. By switching the DNS you are using, it might route you *around* a problem.

This is why when a user switches to another ISP (which uses different DNS servers) the problem seems to go away. Those DNS servers are routed differently by youtube.

It makes it seem like (to the untrained person) the ISP is having issues, when in reality, it's how youtube has decided to route their traffic.

I do believe I've pointed this out numerous times in this thread. Can we stop bumping a dead-end issue?

You should be on the youtube forums with your complaints.

reply to questionable

reply to FenixSucks

reply to mrhuggles

Re: I think Qwest is blocking YOUTUBE

reply to FenixSucks
Well here I am a brand spanking new Qwest user. Only 30 minutes old. Of coarse I post self made videos up on youtube and as soon as I went to the site I noticed a HUGE lag in video playback.

I have been with DSL or Cable providers for about 10 years now.

AOL DSL, Telocity, Direct TV DSL, Speakeasy, DSL EXTREME and @home and most recently Comcast, all services provided in the Bay Area mind you. Each had their strengths and weaknesses.

Now that I am up here in Central Oregon, I seem to have a limited choice of providers which I understand completely. Clearwire (garbage) Bend Broadband (100gig cap garbage) and Qwest.

So I went with Qwest, and I am here, to say, they they most certainly have a routing or dns issue. I brought my systems up here about 3 weeks ago. No changes to them what so ever. I did not install that MSN garbage on my machines and purchased my own Actiontec 701 basic modem, using it in conjunction with a Buffalo Wireless G router with DD-WRT installed.

Youtube blows big time on Qwest. And it is a damn shame too because I am a content provider on Youtube. Other than maybe, purchasing a different modem, I should have brought my old school 5660 modem up with me. What can I do about this horrible slow down? Which is completely unacceptable in my eyes. Not to mention having a 7mb package and getting a highly fluctuating 3mb - 1.5mb download speed. And I know all about overhead and distance and line quality.

Ugh, so far I am not impressed, but it is internet, that remains at least for now, uncapped. Guess I have to log my complaint with them first thing in the morning. 45 minutes new to qwest, and already not so thrilled.

Your problem is likely your internal wiring in your home.

I have the 20 megabit service. When I first got it, I was getting 3-4 meg.

When I unplugged an old phone cord that wasn't being used, it jumped up to 20.

Might want to check you don't have a similar issue.

Anything that uses the telephone line outside of the modem itself must be filtered.

reply to Mirazh

reply to Mirazh
I suggest you guys try www.hulu.com to see if you get a good stream from them. If you do then make your conclusions as to where the problem is.

I have been having similar issues to the OP on multiple video sites since mid-September, though mostly on youtube. It was happening again today on pbs.org's video site, so I went into my prefs and used the OpenDNS servers, and presto...problem (temporarily?) solved.

I won't pretend I know exactly what's going on here (e.g. old Qwest DNS entries as speculated upthread), but I can safely say that QWest has gone way downhill here in Washington over the past 6-12 months and it wouldn't surprise me if this was yet another problem of their own making. I've had to have them "move me to a different server at the corporate office*" 3 times in the past year just to get around 5-6 Mbps (instead of 3), which is a godawful hassle that requires hours of being on hold with folks from the Philippines as they talk to higher level support.

Anyway, just wanted to add another voice to the thread in support of the OpenDNS "fix". I'd also like to see any Qwest people respond to the umm/Slamma conversation on p.8 to see if they can help shed additional light on what is happening here. This may be something that happens with many ISPs, but I've only seen it consistently on my Qwest connection and not my friend's Comcast or my parent's Verizon.

* = I wish I actually knew what that meant...if they are moving me to a different place on a patch panel at the local POP or something like that. I have never been able to get a straight answer/detailed explanation from the techs because I never get to speak to any of the higher level people directly. The tech they sent over to my house once mentioned that it did involve moving a physical cable from one port to another, though.

reply to FenixSucks
I am in Phx using Qwest 6mps dsl. Have experienced the same prob of slow loading and buffering when trying to view youtube. Changed to Open DNS - solved the problem.
I talked to a Qwest rep yesterday and he never heard of the problem - then I asked him to read this thread - oh my. He called his support and while I waited he stated that Qwest does have a problem with streaming from a google site ( youtube) and that they were working to solve the problem with Google-Qwest.

He then reccomended to use Open DNS meanwhile. Ummm! Told him I already was and he said that was fine.

Since I changed to open DNS I have had no problems with Youtube or any other sites. The only annoyance is if you don't get the url right it come up with the Open DNS Home Page.

reply to snorf

reply to BIgD
Google / YouTube needs to send traffic AROUND problems instead of through them.

Notice, that getting to YouTube isn't the problem, it's how YouTube sends it back.

This is why the OpenDNS trick works, because it forces Google / YouTube to route you differently.

Getting on the Internet was the responsibility of Qwest, however sending something back isn't Qwest's problem.

Here's an analogy to the problem :

You can write a letter and put it in your mailbox very promptly but if the addressee has a problem, somehow it's the local post office fault and not the remote one, even though we know the remote office has problems (look at the trace route)