Telus doing upgrades in Kelowna.... in Telus http://www.dslreports.com/forum/r23024820 en Wed, 10 Feb 2010 04:54:18 EDT Wed, 10 Feb 2010 04:54:18 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23412329 danf : I was more thinking they were doing the upgrades. When they upgraded our work, I had the same connectivity problems. (And found out they don't notify business customers either...)]]> http://www.dslreports.com/forum/remark,23412329 Mon, 30 Nov 2009 01:30:25 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23412170 Xtort : Telus does not inform customers of service outages. Think of it in a ethical sense: How is a customer going to check their website when they can't get online?

Now you may have a second Internet connection, but Telus doesn't take that into account. What does the customer do 90% of the time? Call 310-4NET for assistance.
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Asus P5Q-E / Q9450 @ 3.6 / 4GB OCZ Reaper HPC 8500 / XFX 9800 GX2 / Windows 7 Ultimate x64]]> http://www.dslreports.com/forum/remark,23412170 Mon, 30 Nov 2009 00:26:49 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23411380 danf :
said by Xtort See Profile :

Danf: Simple, they are installing the RDAC's first than will upgrade the CO's later on. Easier to migrate residential wiring first before making changes at the head-end.
Yes, but then they shouldn't have their website say service is available when it isn't. I searched using my street address.

Wait a second, I did have service interruptions/troubles on Saturday - maybe they were updating it this weekend. The trucks running the wire were 3-4 weeks ago now? Maybe more even.]]> http://www.dslreports.com/forum/remark,23411380 Sun, 29 Nov 2009 21:04:00 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23410838 Xtort : Danf: Simple, they are installing the RDAC's first than will upgrade the CO's later on. Easier to migrate residential wiring first before making changes at the head-end.

To me, this means that areas are being upgraded to ADSL2+ when these new RDAC's are installed, not FTTN.

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Asus P5Q-E / Q9450 @ 3.6 / 4GB OCZ Reaper HPC 8500 / XFX 9800 GX2 / Windows 7 Ultimate x64]]> http://www.dslreports.com/forum/remark,23410838 Sun, 29 Nov 2009 18:44:38 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23408317 playboy2000 :
said by danf See Profile :

Edit: I'm told I still can't get it. Apparently the infrastructure is there but nothing else is. Whatever that means. :huh:
It probably means all the ports are still locked pending limited release. Call back tuesday to see if anything has changed.
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The views expressed herein are that of my own and not necessarily that of my employer or any associated entities.]]> http://www.dslreports.com/forum/remark,23408317 Sat, 28 Nov 2009 23:19:36 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23406545 danf : I've been checking every week to see if Turbo is available in my area - last night I noticed my internet was acting weird (first time with problems at my new place)... I had to reboot the modem twice. Today I looked and it said Turbo is available here now!

I'm so happy. Calling in right now! :D

Edit: I'm told I still can't get it. Apparently the infrastructure is there but nothing else is. Whatever that means. :huh:]]> http://www.dslreports.com/forum/remark,23406545 Sat, 28 Nov 2009 13:49:31 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23380386 anon : The "old" SAC box in the pictures is not a SAC at all. Indeed the two pictures above are new Fibre boxes. The First being one that was "spun" By CGL Cont, which is out of Vernon. The Second being precast.]]> http://www.dslreports.com/forum/remark,23380386 Sun, 22 Nov 2009 19:43:55 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23357180 Komodo Kid : close, the little green one is a shaw box, not a telus one, but they look similar, look for four yellow stickers giving the number of the sac box on the side. The new ones are orange, usually.]]> http://www.dslreports.com/forum/remark,23357180 Tue, 17 Nov 2009 23:22:03 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23357167 Komodo Kid : Glenmore is a rough area for good dsl, lots of old buried cable up there, I wouldn't be suprised to see some upgrades there really soon.]]> http://www.dslreports.com/forum/remark,23357167 Tue, 17 Nov 2009 23:18:18 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23311639 goglay : This is the old box around my neighborhood



now


without the concrete platform
(borrowed from the first page of the thread :p)]]> http://www.dslreports.com/forum/remark,23311639 Sun, 08 Nov 2009 19:42:40 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23309918 river_ratbc : the first two boxes are indeed Rdacs, but I think the third one is cablevison. ]]> http://www.dslreports.com/forum/remark,23309918 Sun, 08 Nov 2009 12:10:44 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23308909 jungleman : awesome! The website once again says that I can have TelusTV or Turbo internet but this time I think I will wait until monday morning and phone in this time!]]> http://www.dslreports.com/forum/remark,23308909 Sun, 08 Nov 2009 02:15:27 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23297146 danf : Hey, I just noticed that the box in my neighbourhood looks like the top picture, although mirrored (box hanging on the right instead of the left.) I also saw two telus trucks slinging cable about two blocks away. I'm hoping I'm gonna be able to get turbo soon! :D

Edit: Darn, called in and nothing yet. Or at least who I was talking to didn't have a clue...]]> http://www.dslreports.com/forum/remark,23297146 Thu, 05 Nov 2009 15:12:55 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23218653 jungleman : yeah, it may not be Telus but the box shape/size reminded me of the ones that use to be around my neighborhood. They were a little lighter green and indeed had the four yellow digits on them. I guess for the size comparison I should have got the new box in the picture too.]]> http://www.dslreports.com/forum/remark,23218653 Wed, 21 Oct 2009 13:10:50 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23218503 Telus Lurker : I don't think the third box is Telus. Look for boxes the same colour as the first two, and with a 4 number code in yellow or orange lettering. ]]> http://www.dslreports.com/forum/remark,23218503 Wed, 21 Oct 2009 12:47:51 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23218093 danf : Thanks! Hmm, the box I found in my neighbourhood doesn't look like any of the three. Now I'm really curious as to whether or not that big cable truck I saw was installing new fibre. I sure hope so, 3mbit is kind of slow, I'd be happy with 6mbit even (what I had before I moved.)]]> http://www.dslreports.com/forum/remark,23218093 Wed, 21 Oct 2009 11:48:56 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23215505 jungleman : okay, so I went and took a picture of the new boxes (easy to find) but the old ones man they are hard to find! I thought it would be easier in my area of the city but NOPE - there's Telus trucks EVERYWHERE! Almost all boxes I came across were brand new and a lot of them had big Telus trucks slinging heavy black cable (fiber?) It was pretty cool the other day my girls and I (one's 5 and the other's 2) were out for a walk and spotted one of the boxes open with a guy working in it. We went over to see what's inside and the guy was teasing the 5 year old saying 'yep, all these wires so you can get more cartoon channels!' Got a good laugh out of her. Anyway, I'm going to attach a picture of one that's closest to me, and another new one that looks like it has been doubled up. In my half hour of driving I found one that 'might' be a Telus box - sure looks like the old ones that were around here not long ago, but it may be something entirely different. It's going to be a crappy pic as it was almost in someone's yard, so I had to take it fast. I took these pictures with my phone which has no physical zoom so I cut the old box out. The red arrow points to one of the brand new boxes right beside it about 15 feet away. Oh, and the box that's doubled up has some fancy paint work (graffiti) that I edited out. :uhh:
Click for full size
 
]]> http://www.dslreports.com/forum/remark,23215505 Tue, 20 Oct 2009 21:51:40 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23215323 Telus Lurker :
said by goglay See Profile :

is there some way for me to find out (or to be notified) when the lines around my area will be upgraded? I've been wanting to upgrade my piss poor 3mbps connection for years.

I have no idea where those telus "boxes" are around my neighborhood, how do I find out where there are? so I know my area is being upgraded when I see telus vans working on it
Soon. Surrey is starting to be turned up. You can PM me every few weeks. You'll probably be notified a month or two after with direct mail or a phone call trying to get you to order TTV. ]]> http://www.dslreports.com/forum/remark,23215323 Tue, 20 Oct 2009 21:13:27 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23214221 goglay : is there some way for me to find out (or to be notified) when the lines around my area will be upgraded? I've been wanting to upgrade my piss poor 3mbps connection for years.

I have no idea where those telus "boxes" are around my neighborhood, how do I find out where there are? so I know my area is being upgraded when I see telus vans working on it]]> http://www.dslreports.com/forum/remark,23214221 Tue, 20 Oct 2009 17:32:29 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23213636 jungleman : polarys - now we're talkin!! :D]]> http://www.dslreports.com/forum/remark,23213636 Tue, 20 Oct 2009 15:39:54 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23213633 jungleman : I can definitely grab a picture of the new box for you later on today, and I'll try and hunt down a picture of the old style box.]]> http://www.dslreports.com/forum/remark,23213633 Tue, 20 Oct 2009 15:39:10 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23213097 danf :
said by river_ratbc See Profile :

In Abbotsford most of the SAC boxes are being replaced with Rdacs (Rapid Deployment Access Cabinet) . This will bring turbo and TTV to areas that couldn't have them before.
Does anyone have a picture of either the old or the new cabinet? Curious to know which one is in my neighbourhood. I saw a big wiring truck on Marshall (wasn't Telus though, looked to be a contractor) so I'm hopeful maybe soon there will be an upgrade...]]> http://www.dslreports.com/forum/remark,23213097 Tue, 20 Oct 2009 13:59:01 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23212338 polarys : FYI, I did go through with the upgrade and the speeds are much better than 6Gb! Here's hoping you can upgrade soon! :)

]]> http://www.dslreports.com/forum/remark,23212338 Tue, 20 Oct 2009 12:00:52 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23177514 jungleman : WOW, checked on the box today and it's the new huge one!]]> http://www.dslreports.com/forum/remark,23177514 Tue, 13 Oct 2009 15:22:41 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23176994 jungleman : well, the box on the lower portion of the above picture is being dug up, and is suspended on a gantry frame looking thing. I've never noticed before but there's a third box on the road labeled "Hollywood" but is closer to the other arterial road called "Springfield" The third box is also being dug up and is suspended as well. I will be watching like a hawk for the new boxes now, hahaha!]]> http://www.dslreports.com/forum/remark,23176994 Tue, 13 Oct 2009 13:42:33 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23091941 river_ratbc :
said by CR123 See Profile :

Those are called SAC boxes (usually). TELUS vans are often at those boxes (they feed all the lines in the immediate surrounding area). If the vans are there for hours / days, they may be performing upgrades in the area. If not, it's likely it was just a regular repair / install / splice call.

In Abbotsford most of the SAC boxes are being replaced with Rdacs (Rapid Deployment Access Cabinet) . This will bring turbo and TTV to areas that couldn't have them before.]]> http://www.dslreports.com/forum/remark,23091941 Sun, 27 Sep 2009 18:42:26 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23091517 polarys : Just a quick update - now that I'm back home I called Telus and found out that, indeed, High Speed Turbo (15Mb) service is now available for my line. So I ordered it over the phone (requesting a Thompson modem) and it should be here on Friday. I'll be sure to post the before and after speeds!]]> http://www.dslreports.com/forum/remark,23091517 Sun, 27 Sep 2009 16:54:45 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23064673 jungleman : Well, on my way home today I saw two big trucks with huge spools of some kind of cable hanging off the back and I think the name on the side was "global broadband" or something like that. My smile's getting bigger!

(edit) changed the name of the company on the side of the truck.]]> http://www.dslreports.com/forum/remark,23064673 Tue, 22 Sep 2009 15:15:01 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23063619 jungleman : right on! I'm still waiting for my call, hehehe!]]> http://www.dslreports.com/forum/remark,23063619 Tue, 22 Sep 2009 11:55:13 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23062232 polarys : I live in the Glenmore area in Kelowna (near the golf course) and got an automated call from Telus last week informing me that they are doing equipment upgrades and that my DSL and phone line may be out of service for up to 5 minutes on Monday (yesterday). I'm out of town this week so I don't know if there actually was an outage, however I'm hopeful that I'll be able to sign up for the 15Mb service. I'm currently on the 6Mb service and in the past when I called to upgrade to 15Mb they told me it wasn't available yet for my house.

Fingers crossed!]]> http://www.dslreports.com/forum/remark,23062232 Tue, 22 Sep 2009 03:39:12 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23030742 CR123 : Those are called SAC boxes (usually). TELUS vans are often at those boxes (they feed all the lines in the immediate surrounding area). If the vans are there for hours / days, they may be performing upgrades in the area. If not, it's likely it was just a regular repair / install / splice call.

(as a note, the contractors I've seen in the Lower Mainland that do the broadband build upgrades, usually don't have TELUS marking on them - just the logo / name of the contractor, or on rare occasions, both).
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- The content of this post is my opinion, and does not reflect the opinions of my employer. -]]> http://www.dslreports.com/forum/remark,23030742 Wed, 16 Sep 2009 01:00:36 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23030058 jungleman : well as of today, the box is still the same. I will try to include a chopped Google map of where the box is that I'm talking about. (closest to the top) Actually, come to think of it there is an identical box further down the street with the same style of yellow digits on it. I've marked it with a red 'X' as well.
]]> http://www.dslreports.com/forum/remark,23030058 Tue, 15 Sep 2009 22:19:09 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23028356 Arbelac : I know Abbotsford just got upgrades. They just sent me an email saying that Turbo was available in my area finally. Called in and got bumped from 1.5 to 6.0Mb profile taking effect Friday..... now that I think of it, I did see a couple of TELUS trucks by the FX box the other day.. :)]]> http://www.dslreports.com/forum/remark,23028356 Tue, 15 Sep 2009 17:01:14 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23027388 Telus Lurker : Yeah, some of the FTTN is getting turned on in Kelowna. But if they're only doing the physical skinning on your box, your provisioning is likely at least a few weeks away. ]]> http://www.dslreports.com/forum/remark,23027388 Tue, 15 Sep 2009 14:25:01 EDT Re: Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23026487 playboy2000 : Give me a cross street and I might be able to tell you.]]> http://www.dslreports.com/forum/remark,23026487 Tue, 15 Sep 2009 11:23:03 EDT Telus doing upgrades in Kelowna.... http://www.dslreports.com/forum/remark,23024820 jungleman : On my way to work this morning I saw a Telus van parked on the side of the Hollywood Rd with the telco box hanging wide open....are upgrades happening?! I wished I had more time as I would have pulled over and asked the guy myself! I see these same type of box all over, but some have been changed and look like telco boxes on steroids! EDIT - getting excited as I want to get digital TV!]]> http://www.dslreports.com/forum/remark,23024820 Mon, 14 Sep 2009 23:59:56 EDT