Marginal
join:2009-09-03
1 edit |  Very slow connection.
Hello everyone.
Can anyone help?
I called Acanac technical service, and they can not help me.
The strangest thing is, before (like two months ago) it was OK.
I am attaching here a pic of my settings.
Here are the results of my speed test:
Last Result:
Download Speed: 1562 kbps (195.3 KB/sec transfer rate)
Upload Speed: 171 kbps (21.4 KB/sec transfer rate)
Thank you all. |
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darknestgirl
join:2008-08-11
Montreal, QC | can you post your modem stat, we need to see margin and attenuation thanks |
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Marginal
join:2009-09-03
| Here you are:
View Broadband Link Details
Help
Details
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1728 kbps
Upstream Rate: 384 kbps
Channel: Interleaved
Current Noise Margin: 24.0 dB (Downstream), 17.0 dB (Upstream)
Current Attenuation: 47.9 dB (Downstream), 31.5 dB (Upstream)
Current Output Power: 17.8 dBm (Downstream), 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35
Internet Connection Details
Connection Type: PPPoE
Username: ********@acanac.net
Internet Address: 69.171.145.255
Subnet Mask: 255.255.255.255
Default Gateway: 69.171.130.1
Primary Domain Name Server: 67.55.0.11
Secondary Domain Name Server: 66.49.220.95
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful
Thanks. |
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billy_z
join:2004-02-12
Scarborough, ON
| Look at my speed.... It might make you feel better.  |
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Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC
1 edit | Please send me your Acanac ID and/or last ticket #.
Thanks |
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Marginal
join:2009-09-03
1 edit | reply to Marginal
... |
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Marginal
join:2009-09-03 | reply to billy_z
I see, but WHY? |
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darknestgirl
join:2008-08-11
Montreal, QC | reply to Marginal
Current Attenuation: 47.9 dB (Downstream), 31.5 dB (Upstream)
those are high a little but you should be able to get at least 3Mbps or even 4Mbps |
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Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC | reply to Marginal
Marginal,
See your IM, please. |
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mainevent
join:2009-07-16
1 edit | reply to Marginal
I am also experiencing VERY slow speeds. For the past month from about 8pm EST to 11pm EST my ping is around 200 to 500.
Just ran a speed test right now.
Download Speed: 1333 kbps (166.6 KB/sec transfer rate)
Upload Speed: 511 kbps (63.9 KB/sec transfer rate) |
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Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC
1 edit | mainevent
Please send me an IM.
I think I checked similar case recently (community forum) |
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