 Mr Matt join:2008-01-29 Eustis, FL kudos:1 Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..
·Millenicom
1 edit | reply to AplusWeb
Re: Catch 22... The best way to avoid paying for a service call is to have a spare modem on hand like I did. That way you can use the spare modem to prove that the broadband providers system is defective and not the modem that is defective.
When I lived in South Florida Adelphia provided terrible service, even before the bankruptcy. Anytime I had a problem accessing the internet, Adelphia Technical Support always claimed that it was my equipment that was defective in order to delay rolling a truck. The problem always turned out to be a low signal problem. If I did not have a spare modem I might been forced to pay for unnecessary service calls. |